BT Speed results can some have a look please

Hello

Could someone please have a look at these results fromthe BT speedtester page and advise on them.

Just woundering why i can never get above the 1meg speed.

Thank you in adavnce.



Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 1856 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 1000 kbps
Actual IP throughput achieved during the test was - 919 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester





Jeff

Can you post the stats from the hub (or router or whatever you use) as these are more an indicator of what you should be getting speed wise

Hello

Thanks for your reply, please find the info below.



DSL Connection Details
DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 1856 kbps
Upstream Rate: 448 kbps
Channel: Fast
Current Noise Margin: 18.0 dB (Downstream) 21.0 dB (Upstream)
Current Attenuation: 55.3 dB (Downstream) 31.5 dB (Upstream)
Current Output Power: 18.1 dBm (Downstream) 12.3 dBm (Upstream)
DSLAM Vendor Information: Country: {0xB5} Vendor: {TSTC} Specific: {0x00}
PVC Info: 0/38

Internet Connection Details
Connection Type: PPPoA
Username: [email protected]
Internet Address:
Subnet Mask:
Default Gateway:
Primary Domain Name Server:
Secondary Domain Name Server:
Domain:
Maximum Transmission Unit (MTU): 1500
Gateway Ping: Successful
DNS Communication: Successful
Configuration Server Post: Successful


Jeff

Because your IP profile is set at 1000kbps

Agh right, cheers

Here comes the daft question, how do i get it changed? ( if at all )

Jeff

Did you ask for the interleaving to be turned off on your line yourself? as going by your results, the quality of your line isnt good enough with your high noise margin of 18dbi and the attenuation at 55.3dbi.

here's a comparison to show you the difference between the quality of your line, as I also have interleaving turned off the same as you, but my line is rock solid.

Noise Margin
Yours 18.0 dB (Downstream) 21.0 dB (Upstream)
Mine 5.6 dB (Downstream) 23.0 dB (Upstream)

Attenuation
Yours 55.3 dB (Downstream) 31.5 dB (Upstream)
Mine 22.0 dB (Downstream) 12.0 dB (Upstream)


You need to telephone BT and tell them to turn interleaving back on, as your line cant handle it. then your IP profile will start slowly going back up over a period of 10 days.

Thanks, will do that tomorrow.

Fingers crossed.

You cant change it.

The problem is your line length, its got a 55db downstream attenuation which means your looking at around 1.5meg in speed. If your line stays up higher than 1700kbps you should get a 1500k profile. But the chances are your line syncs down below 1700kbps every couple of days which means BT Wholesale will give you a 1000k profile.

OK STUPID QUESTION TIME ARE YOU IN THE MASTER SOCKET AND IF SO ARE YOU IN THE TEST SOCKET AS PLUGGING IN TO THE TEST SOCKET WILL RULE OUT ANY INTERNAL WIRING PROBLEMS, my old line hadd an att of 63 db and still carried between 1.5 and 2 meg on max so yours should carry slightly higher than your getting now

Results are from both the test socket and with the router plugged in as normal.

There is NO internal wiring.

The BT cable comes into the house into the master, NO extension sockets wired into the master at all. Phones around the house are on wireless handsets.