BT to start charging an out-of-contract exit fee

Just in case you missed it - new T&Cs from 15th June include:

Ceasing Service Charge
If you cease your service outside of your Minimum Period and do not request and use a migration access code (MAC) or other recognised transfer process to move to another service provider, you will have to pay a charge of £16.35. You will not have to pay this charge if you are moving premises and BT is unable to provide the Service at the new premises.

Also - there's a charge to downgrade:

Downgrade charge
If you change your service to a lower priced BT Business Total Broadband
Service you will be charged a downgrade fee of £75.

All the goodness is here: http://business.bt.com/terms/pdf/BTB_access_service_...

I thought this was already in effect :

http://www.serviceview.bt.com/list/Public/notifs/28-...

Last line on there, I was researching that as I was due to move house and ISP but hit some delays. Should be sorted in a month or two.

I thought this wouldnt effect too many people as most will use mac to transfer. Most cases will be people moving to cable and moving house.

Maybe it wasn't charged on Business Connections, which is what the OP is talking about, assuming the second quote he gives is from teh same T & Cs.

But as you say, nothing unusual about it - unless it wasn't on Business before.

(I've change the Subject to try to clarify things a bit).

if in doubt give them a call ask them to send you current terms and any fees if applicable.

In reply to a post by linker3000:

Just in case you missed it - new T&Cs from 15th June include:

Ceasing Service Charge
If you cease your service outside of your Minimum Period and do not request and use a migration access code (MAC) or other recognised transfer process to move to another service provider, you will have to pay a charge of £16.35. You will not have to pay this charge if you are moving premises and BT is unable to provide the Service at the new premises.

that is only a cease, if you migrate then you don't get charged. I think they have been charging for a while, but only because BTW charges.

Also - there's a charge to downgrade:

Downgrade charge
If you change your service to a lower priced BT Business Total Broadband
Service you will be charged a downgrade fee of £75.

All the goodness is here: http://business.bt.com/terms/pdf/BTB_access_service_...
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What about if they are out of contract? mind you it is buseness so things are a bit different to home users.
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