The rep has cleared it up!
You move to Sky with a Mac. Whether they put you on their fully unbundled 'new network' or not there is no cease charge from BT or downtime.
However, migrating from Sky's fully unbundled 'New Network' to BT or any other provider and you are looking at downtime and connection charges from some providers. Perhaps you should be taking that up with the Sky reps?
When I moved into this house I took over a TalkTalk fully unbundled line. I had no phone or internet for 10 working whilst clearing TalkTalk from the line.
Edited by deleted (Fri 10-Jul-09 18:33:27)