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hrf
(member) Thu 02-Jul-09 21:20:27

North Devon + Rain = Dead Internet

[link to this post]

It rained and the internet broke.

My workplace in Bideford uses BT and I have Entanet at home in Braunton. Both locations have full DSL sync and normal figures for noise etc but no CHAP authentication. It's intermittent. The BT help line has a 20 minute wait. Co-incidence? This also happened some weeks ago for a day or two.

I'm not asking for any help just letting people know something in North Devon gets affected by the rain, anyone have any more information?

--------------------------------
Now Entanet 8MB Max Allowance 3GB via Moortek
Was Prodigynet Home 500, < good riddance

rant: New Threads should have descriptive topics not 'Anything happened?' or 'help!!!!!!!11!!11' etc. /rant

deleted
(deleted) Thu 02-Jul-09 23:50:55

Re: North Devon + Rain = Dead Internet

[re: hrf] [link to this post]

I'd guess that if you're synching but not getting authentication, that it's a flooded exchange -- but only part of the machinery has been deluged, i.e. whatever connects the exchange to the BT network at large. I'm probably wrong, but it's worth a try wink

The BT helpline having a 20-minute wait suggests that less people are phoning than usual... frown

BTsupport_David
(isp) Fri 03-Jul-09 15:10:19

Re:North Devon + Rain = Dead Internet

[re: hrf] [link to this post]

If you are still having problems with your Broadband, PM me your details and I will look into this for you.

David

BT Support,

The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).

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