BT Business Option 2

Long story shortened but BT Business have against my instruction moved me to a lower cost Option 2 package. I joined them in April 2007 on their 'old' option 2 and was quite happy - they have mistakenly regraded me to their 'new option 2' package but despite assurances that it is just the same product only cheaper - my speeds feel far worse - Does anybody know if there are differences in the products that might affect me. - Many thanks Rod.

There is no reason why you should have seen a reduction in speed as a result of changing to the lower cost option 2, and in some areas you may see an increase in speed, depending on whether ADSL2+ has been rolled out in your exchange yet.
It may be that there is a fault on your line that has been affecting your speed. If you would like to to look into it further please send a private message with your ADSL phone number and contact number.

In reply to a post by BTsupport_sarah:

If you would like to to look into it further please send a private message with your ADSL phone number and contact number.

To an untagged newbie????

Good spot!

Though probably just an error by the poster, best to ignore. Though the data requested is hardly high-risk.