slow speeds evenings and very bad capping on p2p

hi all been with bt option 3 for about 5 days speeds are down to 1.5 meg and p2p is capped to 5kbs wtf is that all about, my mate is on bt option 3 for yrs and he said hes got no cap on p2p in the evennings, is it that bad on bt broadband iam using my st585v6 not opened thehome hud with phone, awaiting call back from cancelations sales rep that signed me up said their was not capping or throtlling and speeds was about 3 meg at peak times,i think i was mis solded and lied to ,bt are checking the recorded conversation and getting back to me have i got a cooling off period?is this the service bt broadband supplies? like to hear feed back plz,must change my nic lol

Firstly, paragraphs and some better wording and / or spelling would have helped in the reading of your post.

It looks like you've jumped from the fire into another fire (if you've come from Entanet). As you've just migrated over you are in theory back in the 10 day training period again, which is why you are getting slower speeds than you previously were achieving.

You don't actually mention what speed you're currently synced at, nor for how many days it has been stable at that speed. This would help...

BT Broadband have the Ellacoyas Traffic Management system, so "Throttling" of ports and protocols are to be expected. If you're a heavy user (more than 40GB per month upload and download usually starts triggering off the systems more heavily) you're going to see slower speeds at "Peak Times" and weekends. P2P is most definitely throttled within these periods and I've seen reports elsewhere that p2p throttling can happen all day.

You might have been better off sticking it out with Entanet / Adsl24

Well to be fair you'd have to wait around 10 days or so on BT for speeds to settle down.

There is certainly throttling and capping on BT... tho the extent you will see it depends on a lot of aspects.

Typically expect to see 1Mbit HTTP and as low as 3KB/s P2P (including on some applications that aren't actually P2P) during 5pm til midnight if your a remotely heavy user, your exchange is experiencing moderate/high traffic loads or your just unlucky.

You may also find the steam application doesn't work properly during peak times due to a compatibility issue with the traffic management system BT uses.

If you exceed 80gig (combined up and down) in a month you will get a warning email - if you exceed 100gig you will be throttled... in actuality expect the warning email to come around 40-50gig and throttling to commence from that point onwards and if you actually dare to use 100gig in a month you will see peak time increase by another 2 hours either side of the normal window and moderate levels of packet loss during peak times as I think they put your traffic on a low priority.

In reply to a post by phantom66uk:

If you're a heavy user (more than 40GB per month upload and download usually starts triggering off the systems more heavily) you're going to see slower speeds at "Peak Times" and weekends. P2P is most definitely throttled within these periods and I've seen reports elsewhere that p2p throttling can happen all day.

I think theres some confusion in the BT system over this - we always get the 80gig email sometime after the router shows 40gig combined traffic - and the 100gig email 20gig after that...

40gig used to be the old cut off level but it looks like BT are still trying to cling to it while pretending they aren't.

Currently (as one of the people who used to be living here have moved out) as our traffic levels have dropped to around 40-50gig a month we see full speeds on HTTP almost all the time except some very slight degredation due to congestion at very busy times i.e. after topgear goes up on iplayer. P2P drops down to about 30KB/s in the middle of peak time but is back upto 100KB/s by 10pm or so and doing a good 2Mbit soon after that.

Oh and I forgot to mention on the other post - during peak times when traffic managed you will often see sub optimal performance on video streaming sites - sometimes iplayer is just constantly buffering and HD content on youtube needs 20+ minutes or so to finish caching a 3-4 minute video.

Edited by deleted (Tue 24-Nov-09 21:49:11)

hi thanks for your advice sorry iam not to good at writing Link Information

Uptime: 3 days, 0:06:33
Modulation: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 7,808
Output Power (Up/Down) [dBm]: 11.5 / 19.5
Line Attenuation (Up/Down) [dB]: 16.0 / 26.0
SN Margin (Up/Down) [dB]: 20.0 / 6.5
can i get out of contract sales person told me lies, will cancellations get back to me in 5 days?
why my p2p always been 10kbs from start ? tonight iam getting 1.5 meg

Edited by deleted (Tue 24-Nov-09 21:52:30)

like i said only been with bt 5 days cant be a heavy user already? so why caped so low on p2p and peak time?

Thats BT for you... I'm currently being routed via sheffield even tho I'm almost as far south as you can get and a good way west too.

I'd check if your still in cooling off period and phone and cancel ASAP if you have options like BE, O2 (LLU), Sky (LLU), etc. at your exchange - can check at samknows.com.

no llu at my exchange i live in south wales a small town do u know if their is a cooling off period? ill be on the phone tomorrow post back then tyvm for your help btw iam been routed through birngham

In reply to a post by adsl24thebest:

hi thanks for your advice sorry iam not to good at writing Link Information

Uptime: 3 days, 0:06:33
Modulation: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 7,808
Output Power (Up/Down) [dBm]: 11.5 / 19.5
Line Attenuation (Up/Down) [dB]: 16.0 / 26.0
SN Margin (Up/Down) [dB]: 20.0 / 6.5
can i get out of contract sales person told me lies, will cancellations get back to me in 5 days?
why my p2p always been 10kbs from start ? tonight iam getting 1.5 meg

Nothing wrong with those stats, excellent attenuation, noise level up and down is fine, and with a 7808 sync from memory should put you on a 7.1Mbit IP profile (I don't have profiles anymore ) - so in theory once you've got out of your 10 day training period your profile should rise to the correct level along with your speed when not in a traffic managed period.

Your p2p is always 10KB/s due to the Ellacoyas traffic management system, BT don't really want the "Heavy" users and try to limit them by killing legitimate applications that use the p2p protocols. All I'd suggest is make sure your router is 'port fowarded' and have the correct firewall rules to make sure that it's not your p2p application at fault.

As you've just migrated over you are in theory back in the 10 day training period again, which is why you are getting slower speeds than you previously were achieving.

What a pile of tosh, migrations don't involve a retrain, and the 10 day period does not do what you suggest. if anything your sync speed will be the best on the first day and slower by day 10, the IP Profile may improve from the default of 2Meg on day 1, but that should be a quick improvement on a new line.