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Standard User Grandmaster
(newbie) Sat 20-Feb-10 22:47:54
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BT HomeHub Random Disconnect Probelms?


[link to this post]
 
Ok so recently my HomeHub has been acting up. At random times it will disconnect from the internet and other network programs. The 'B' Broadband light will flash orange and that's when it disconnects and i need to wait for it to return to green to access the internet again.

It stopped doing it for a few hours but then it started again, Ive tried everything
- Switch it off for 10 minutes and switch it back on again.
- Restart the hub.
etc-

So if there a way to solve this problem, there's only been one change and that that the Phone light isn't lit green an anymore, only the Power, Broadband and Wireless are green

I really need help with this thx.
Standard User deleted
(deleted) Sun 21-Feb-10 12:14:29
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Re:BT HomeHub Random Disconnect Probelms?


[re: Grandmaster] [link to this post]
 
Hi Grandmaster,
Email your account details and a link to this post to [email protected]. Enter Think Broadband-Grandmaster in the subject field and include a good time to reach you over the next few days and I'll be in touch.

Many Thanks
Donna
BT Support
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