i have just had the most laughable conversation with some people that BT Broadband allow to reprersent them in an Indian call centre (why wopuld anyone allow their customer interface to become so utterly contemptable?).
i rang them to ask them to disconnect BTFON from my home hub as I had used the forms at the webdite days ago (in an age of opt-in as default BT cynically attempt to get us to opt-in wothout proper consent or consultation). I have been having issues with the Fon hotspot obliterating my wifi signal and traced it back to the hub, went to website where this was confirmed).
The call centre bods absolutely denied this and stated that the signal was from a satelitte transmitter that was picked up by a mast and my wifi devices where sending out probes to the hub tha t was then getting me this signal but the hub wasnt involved and it wasnt transmitting and it wasnt using my electricity etc etc
When I told them the signal was broadcast from my hub he said they dont work like that! i asked him if he had every seen a BT Broaddband home hub and he quickly changed the subject, as he did when O told him the BTFon signal dissappeared when the hub was powered down. if it wasnt on the script he quickly dscarded the information.
So BTBroadband want to use my private residence to broadecast public networks, they want tol use my electricity, they want to use the kit and bandwidth that I am paying for, thry have instructed (or mal informed) their partners to sell me a load of the proverbial in response to my measured and considered concerns and they want to do it GRATIS!
The revolution begins at closing time!