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Standard User Simon888
(learned) Wed 03-Mar-10 17:12:42
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BTFON & BTOpenzone on HomeHub2


[link to this post]
 
Hi there,

Three days ago I suddenly noticed that BTFON and BTOpenzone were broacasting from my BT HomeHub2. Took me about half an hour to suddenly figure out it was me. Figured out it was me as every time I was logged into the BTFON wireless and clicking a link my data light would flash.

Went into the router to see if I could turn it off. There was an OPT OUT bit. So proceeded to do just that. After submitted it said can take upto 48 hours to take place. Well it is over 2 days now and the two things are still broadcasting from my router. So there is no way I can see where I can MANUALLY turn it off.

There was nowhere on the site to say that if someone else is using it does it go against my data allowance down the line? So that is why i want it off!

Within an hour of submitting my opt-out thing, I got an email from BT advertising the service stating it is automatically turned off by default if you joined from a certain date. Really this should be an opt in thing!

Also I noticed is that BTFON and BTOpenzone have a MUCH stronger signal than my secure WIFI one. Actually twice as powerful.

The other annoying this is that I still have to have a separate wireless access point plugged in the back so that I can get it to work when I'm in the garden. the Business Hub I had a few months ago when a update went to that the signal strength selector disappeared so only broadcast at 25% which was terrible. And this BT HomeHub2 is not much better. Really bad considering their advert on TV saying best ever connection, but talking about the Wireless N really.

Anyway anyone else had any issues trying to turn off this BTFON and BTOpenzone service? Is there a way YOU can do it from the hub incase I have missed it?

Thanks

Simon
Standard User chicken_stu
(experienced) Wed 03-Mar-10 20:54:48
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Re: BTFON & BTOpenzone on HomeHub2


[re: Simon888] [link to this post]
 
There was nowhere on the site to say that if someone else is using it does it go against my data allowance down the line? So that is why i want it off!

It doesn't count

Within an hour of submitting my opt-out thing, I got an email from BT advertising the service stating it is automatically turned off by default if you joined from a certain date. Really this should be an opt in thing!
It used to be opt-in now you need to opt out...do you mean turned on by default?

Also I noticed is that BTFON and BTOpenzone have a MUCH stronger signal than my secure WIFI one. Actually twice as powerful.

Same signal strength on my hub for private, Fon and OpenZone...are you sure you're not picking up a neighbour?

The other annoying this is that I still have to have a separate wireless access point plugged in the back so that I can get it to work when I'm in the garden. the Business Hub I had a few months ago when a update went to that the signal strength selector disappeared so only broadcast at 25% which was terrible. And this BT HomeHub2 is not much better. Really bad considering their advert on TV saying best ever connection, but talking about the Wireless N really.

You need N capable network adapter to take advantage of the N enabled hub

Anyway anyone else had any issues trying to turn off this BTFON and BTOpenzone service? Is there a way YOU can do it from the hub incase I have missed it?

When I did a hard reset on my hub recently, I lost the Fon and Openzone channels and had to opt-out then opt-in on the BTFon website to get the hub re-enabled....as you have been opted-in automatically, it may not work but now that you have opted-out, perhaps if you do a hard reset it wont re-enable the Fon channel??

BTFON

BTBroadband Option 3

Edited by chicken_stu (Wed 03-Mar-10 20:55:23)

Standard User Pgre
(committed) Thu 04-Mar-10 18:39:33
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Re: BTFON & BTOpenzone on HomeHub2


[re: Simon888] [link to this post]
 
Hi..

As far as I can see you can't turn off yourself..
But I had same issue and it took about 3 days for it to be switched off.. but it is now off.

I wouldn't mind so much if I have a 20Mb line.. but not when your on 4Mb or less.

Regards PGre


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Standard User Simon888
(learned) Fri 05-Mar-10 14:17:21
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Re: BTFON & BTOpenzone on HomeHub2


[re: chicken_stu] [link to this post]
 
After a few days I pressed the RESTART button on the side of the hub. The BTFON and BTOpenzone services were still broadcasting. But then after about half an hour the BTFON had dissapeared, but BTOpenzone was still broadcasting. Checked the next day and the BTOpenzone had gone. YAY.

Yes I know it was my router as I turned if off as part of the check to see if it was me, and checked on laptop and they were then not displayed.

It is good to know that if others are logged in using the service they are not using YOUR allocation of bandwidth. If it had said that clearly on the BTFON website then I might have left it alone!

Just a shame there is not a wifi strength thing do that you can set it on full. Still have to have another wifi access point plugged in next to the Home Hum so that I can use wireless in the garden! Oh well.

Simon
Standard User Pgre
(committed) Fri 05-Mar-10 16:19:53
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Re: BTFON & BTOpenzone on HomeHub2


[re: Simon888] [link to this post]
 
I have a few Apple Airport Express units which mean you can extend your Wifi and stream music at the same time.. and print if needed.
They aren't ridiculously expensive and are tiny.

Regards PGre
Standard User EllenB
(regular) Fri 05-Mar-10 18:12:16
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Re: BTFON & BTOpenzone on HomeHub2


[re: Pgre] [link to this post]
 
I have 3 of these Airport exspress units connected to my router (BT home hub) and the hi fi's including a USB printer and they are great. I run 2 macs and a windows XP computer and they are easy to set up and configure using DHCP with the router, you just need to set them up with the setting bridge mode if its a router or distribute an IP address if its a modem and the current price from an Apple store or PC world is about £85 quid.
Standard User mistynow
(committed) Fri 05-Mar-10 19:39:59
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Re: BTFON & BTOpenzone on HomeHub2


[re: Simon888] [link to this post]
 
I loaded inSSIder last night as noticed my own wireless signal was variable and saw BTFON & BTOpenzone broadcasting plus a home hub and they didn't have any security, Are these public access networks ? The wireless signal strength seems to be very high indeed.

Sorry to be dim but never seen this mentioned anywhere before so came to the BT forum to try to find out what is going on.

AAISP
Standard User EllenB
(regular) Fri 05-Mar-10 21:34:06
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Re: BTFON & BTOpenzone on HomeHub2


[re: mistynow] [link to this post]
 
As far as I understand it yes these are open network access points that anyone can connect to in your vicinity. This then helps to create alongside designated access points at petrol stations etc the large BT openzone network that they advertise. Your own network can be protected by the different settings in the hub. If used by people (again as I understand it) it does not count against your allowance. To be able to turn off the wireless on the router you have to opt out of BT fon then after a while the hub should update and give you back the option to turn off wireless. If you look at the network coverage map on the BT Fon web site you should see your hub on your street as an access point. Hope this helps
Standard User Simon888
(learned) Tue 09-Mar-10 17:56:19
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Re: BTFON & BTOpenzone on HomeHub2


[re: Simon888] [link to this post]
 
Just had another thought on this.

What incentive is there that we have this on our Hubs?

What is BT giving back to us except allowing us to connect to other BTFon or BTOpenzone access points?

Would be nice if they knocked off a pound or two for allowing their service on our lines or even better give us a higher FUP for those that reach it!

Just my thoughts!

Simon
Standard User Pgre
(committed) Wed 10-Mar-10 12:31:19
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Re: BTFON & BTOpenzone on HomeHub2


[re: Simon888] [link to this post]
 
Would be nice if they let you not take the Home Hub and used your own router.. and charge you less.

Regards PGre
Standard User publicimage
(newbie) Thu 06-May-10 16:04:06
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Re: BTFON & BTOpenzone on HomeHub2


[re: Pgre] [link to this post]
 
i have just had the most laughable conversation with some people that BT Broadband allow to reprersent them in an Indian call centre (why wopuld anyone allow their customer interface to become so utterly contemptable?).

i rang them to ask them to disconnect BTFON from my home hub as I had used the forms at the webdite days ago (in an age of opt-in as default BT cynically attempt to get us to opt-in wothout proper consent or consultation). I have been having issues with the Fon hotspot obliterating my wifi signal and traced it back to the hub, went to website where this was confirmed).

The call centre bods absolutely denied this and stated that the signal was from a satelitte transmitter that was picked up by a mast and my wifi devices where sending out probes to the hub tha t was then getting me this signal but the hub wasnt involved and it wasnt transmitting and it wasnt using my electricity etc etc

When I told them the signal was broadcast from my hub he said they dont work like that! i asked him if he had every seen a BT Broaddband home hub and he quickly changed the subject, as he did when O told him the BTFon signal dissappeared when the hub was powered down. if it wasnt on the script he quickly dscarded the information.

So BTBroadband want to use my private residence to broadecast public networks, they want tol use my electricity, they want to use the kit and bandwidth that I am paying for, thry have instructed (or mal informed) their partners to sell me a load of the proverbial in response to my measured and considered concerns and they want to do it GRATIS!

The revolution begins at closing time!
Standard User m0aur
(regular) Fri 07-May-10 02:02:50
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Re: BTFON & BTOpenzone on HomeHub2


[re: publicimage] [link to this post]
 
You don't need to phone BT to switch off BT Fon, you do it yourself from within the HomeHub menu. The HomeHub, is usually the property of BT given free to customers.
Having BT Fon switched on enables you UNLIMITED FREE use of the nationwide Fon and Openzone network. Having the Fon channel switched on is a small price to pay.
Don't get me wrong, I am no lover of BT and their high prices, and am switching from them in 4 days time. I also don't like the way the BT Fon signal from the BT HomeHub is far stronger than the Main Wi-Fi signal. It is a fact, that the "Extra" n protocol range on the BT HomeHub is ONLY alailable via the Fon channel. Also, if like us, you run a g protocol device on your network such as a Wi-Fi Internet radio, the whole HomeHub caboodle shuts town to g speeds

Post Office Home phone with 8Mb Broadband Extra.
Standard User snork
(newbie) Sat 21-May-11 16:57:23
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Re: BTFON & BTOpenzone on HomeHub2


[re: Simon888] [link to this post]
 
First of all the Fon service does not affect your own Broadband. If you are using your own encrypted service the Fon service is throttled back to ensure you have priority. Your traffic always goes first and if you are using all the bandwidth for a download the Fon traffic is cut off. Fon use via your router is not charged to you and does not come off your account or usage limits (other than your personal use of Fon use as I mention later).

Secondly you can log multiple users onto your personal Fon account. Freinds and family can log into your Fon on your router when they visit or you can allow someone to use your login name and account at another location; it is not limited to one computer logged in at any time and I have had 5 computer here all logged on togther using my own account. Fon gives you 10,000 minutes of extra use per month of use. That's about 170 hours of unlimited uncapped download access you can get for free.

Thirdlly Fon use is by the minute not by the volume. I use the Fon to download large videos that would otherwise affect my broadband limits. I switch from my normal account to my Fon depending on what i am doing by changing my home wireless networks.

Forthly you can log in on your own router using your Fon account. If you swap between Fon and your normal account you can increase your bandwith fair use limits to over 300Gb.

My FON has uncapped my BT service limits and I download about 30 films per month (25Gb) via Fon on my router without it affecting my 10gb service in any way. I don't even use half my Fon minutes on this and i use about 7Gb of my normal service.

Personally I can't see why you'd want to turn it off.

If you do just do a factory reset on your router and it will be gone instantly.
Standard User leej365
(newbie) Thu 14-Jul-11 13:13:35
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Re: BTFON & BTOpenzone on HomeHub2


[re: Simon888] [link to this post]
 
seems there's a lot of angst trying to make these networks legitimaste, using our own hubs for a public service is out of order no matter how much the bt execs argue. here's another thing i'm a little concerned about .. I previously had a pretty good signal, then I noticed the openzone signal was open and thought - r take that off and i get a little less interference and even more signal. Wrong disabling the btopenzone also made the signal drop to my home network by about 10 % -

I wonder if this is a penalty for not supporting the great cause... or maybe BT could market it as ' enable BTOpenzone' and we'll give you a stronger wireless signal in response.

needless to say I wonder if i'm paranoid, but i've heard worse ( microsoft slowing windows down on purpose if firefox was used instead of internet explorer for example)

Anyone good at reverse engineering the hub code ?!!!

good luck all,,, and piece
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