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Standard User luigi
(learned) Wed 25-Aug-10 16:23:46
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Interleaving


[link to this post]
 
Can BT-CARE please look into this......once again interleaving has been turn back on when it should be set to fast. Why does this happen....

BTBroadband
Standard User deleted
(deleted) Wed 25-Aug-10 23:51:38
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Re: Interleaving


[re: luigi] [link to this post]
 
probably because when they raise the order to have interleaving tunre doff they put it back to auto rather than off, so as soon as you line starts to have episodes the auto kicks in and changes you to interleaved.
Standard User luigi
(learned) Mon 30-Aug-10 16:19:04
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Re: Interleaving


[re: deleted] [link to this post]
 
Had a phone call from BT on Friday in response to my email to them about get interleaving turned off, the problem is he is saying as far as he can see interleaving is turned off. But according to my BT Hub it is showing interleaving on. Said he would phone back the next day.....im still waiting...

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Standard User deleted
(deleted) Mon 30-Aug-10 20:47:15
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Re: Interleaving


[re: luigi] [link to this post]
 
stupid question you turned hub on and off to see if it clears ? and wich version of the hub i have a 2.0 and clearly shows fast path in mine i.e. interleaving off.
Standard User luigi
(learned) Wed 01-Sep-10 10:56:34
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Re: Interleaving


[re: deleted] [link to this post]
 
Yes have tried rebooting the hub.. my hub is also 2.0a and it clearly shows latency type as interleaved.... not fast as it had been set to in the past...

PLEASE BT DO SOME THING ABOUT THIS

BTBroadband
Standard User RobertoS
(legend) Wed 01-Sep-10 11:26:07
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Re: Interleaving


[re: luigi] [link to this post]
 
When they turn off interleaving they are probably leaving the master setting at Auto.

That means if the system detects excessive errors requiring retransmissions, it will turn itself back on.

In which case you would probably be better with it on than off, as excessive retransmissions will mess up both gaming and downlaoding.

Do you monitor the error rates on your line?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
Standard User luigi
(learned) Wed 01-Sep-10 16:01:42
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Re: Interleaving


[re: RobertoS] [link to this post]
 
I`m afraid I don't monitor the error rates on my line.

But I do believe that there was some sort of problem on my line several days ago,my connection speed has always been fairly stable 2840 kbps approx. BT did some work at the exchange in June( I was informed about this) they said my speed should go up a bit, and it did, 3800 kbps and its stayed at around that upto about the 16 August then dropped like a stone 2843kbps 1933 kbps 1753 kbps down to 1620 kpbs on the 27 Aug. On the 28 it was back to 2844 kpbs and it is still at about that figure today...All these figure come from my speed log on this site...

This speed fluction was also discussed with BT when they phone in response to my email about interleaving on the 27 Aug. and said he would phone back the next day.
Well I'm still waiting for that call..

BTBroadband
Standard User RobertoS
(legend) Wed 01-Sep-10 16:30:10
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Re: Interleaving


[re: luigi] [link to this post]
 
Two sets of the line stats from your BT Hub or own router would help, one taken just before and one just after a reconnection in the daytime. See here for help.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
Standard User luigi
(learned) Thu 02-Sep-10 14:50:00
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Re: Interleaving


[re: RobertoS] [link to this post]
 
below are the two sets of line stats from my BT hub....thanks


ADSL line status
Connection information
Line state Connected
Connection time 6 days, 23:46:09
Downstream 3,776 Kbps
Upstream 448 Kbps


ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 12.6 dB / 19.0 dB
Line attenuation (Down/Up) 47.0 dB / 29.0 dB
Output power (Down/Up) 19.1 dBm / 12.7 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 93121 / 157
CRC Errors (Down/Up) 109 / 2147480000
HEC Errors (Down/Up) nil / 91
Error Seconds (Local) 72





Connection information
Line state Connected
Connection time 0 days, 0:01:40
Downstream 3,840 Kbps
Upstream 448 Kbps


ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 12.5 dB / 18.0 dB
Line attenuation (Down/Up) 46.0 dB / 29.0 dB
Output power (Down/Up) 19.0 dBm / 12.6 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 10 / 0
CRC Errors (Down/Up) 0 / 2147480000
HEC Errors (Down/Up) nil / 0
Error Seconds (Local) 0

BTBroadband
Standard User RobertoS
(legend) Thu 02-Sep-10 15:43:55
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Re: Interleaving


[re: luigi] [link to this post]
 
Ummm. A bit of a strange one.

The easiest one is that you are definitely on interleaved, whatever support say, as apart from the obvious "Interleaved" that the router says, you have FECs which are the sure-fire way of knowing. They cannot occur on Fast Path.

By the way, ignore that 2147480000 CRC count, it is a known reporting bug in the Hub.

So looking at the first set of stats, the error counts are surprisingly low for a 7-day connection time. Except for the error seconds averaging 10 per day.

That is high and could very well be the reason the system is turning interleaved back on. As geordiekris said.

Looking at the second set, it is clear your connection-time noise margin is set at 12dB. This again is the result of earlier instability, and is what is actually reducing your connection speed, by between 1.0 and 1.5Mbps.

In an earlier post you said "On the 28 it was back to 2844 kpbs and it is still at about that figure today...All these figure come from my speed log on this site". I think that means that all the figures you give are actually speed test download speeds, which is always a lot less than the connection speed. The two connection speeds in those stats are 3776kbps and 3840kbps.

Your maximum download speed is determined by the IP Profile, which is in turn set by the connection speed, but can take days to adjust upwards. Almost straight away when going down frown. See my BT IP Profile page.

You'll also find the BT DLM and Noise Margin pages useful, plus the High Noise Margin and everything except the Router locking up ones in the Troubleshooting section.

Over a long time that high connection time margin should go down if the line is stable, but it looks as though it isn't. (BT can in fact do a complete retrain on the line which fixes it quicly, but while their seems to be instability I don't recommend that for other reasons.).

But what is odd about the first set of stats is the low error counts for 72 error seconds. That baffles me for the moment. With luck someone else will suggest an explanation.

Do you do a lot of gaming? If so, then interleaving does increase your ping time. But for any other purpose it doesn't slow you down, which is why the default setting is (I think) On on BT.

Have you got a Sky box? That's my hobby-horse explanation for instability. But usually causes high error rates as I said.

While I and hopefully others think, I suggest you download RouterStats Lite from here, (scroll down the page past the full version), and put a shortcut to it in the Startup Folder. Set it to save the graphs and also to log to file, and I set the sampling interval to 5 seconds.

That will let us see how stable or unstable the line is, as it shows us what the noise margin is doing and keeps going through disconnections.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
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