I have been thinking recently of moving from BT Business Broadband, organised by my employer to Virgin or Sky partly because of the TV bundles but more increasingly because of the poor performance and customer service of BT.
Just looking at my current BBand performance of my last three speed tests on this site my best was: 1.8M up and 0.44M down. This is poor when BT themselves actually say I could be getting over 4.0 M up when I put my post code in on their sites.
I have a Netgear DG834GT router and the performance figures on it are
2.27 M down 0.448 M up
line att down 44db line att up 26db
noise M down 11.3db noise M up 17 db
When I look at this sites perfomance map for my local post code area I can see that I am as close to the nearest exchanges as other people but my performance is 50% or more down on most of the other neighbours.
Do the figures above from the router tell anyone about the potential of my line for good or bad?
A BT engineer recently visited my house (while I was out) when I complained about the reliability of the BBand and he blaimed us for moving around phone extensions. This was rubbish as we have not touched the extensions for over 5 years or more.
Will appreciate any help or guidance!