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Standard User RobertoS
(sensei) Sun 27-Mar-11 22:05:36
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How ...?


[link to this post]
 
... on the current www.bt.com site, starting from the home page, do you get to see the available broadband packages, without them being bundled in with phone (calls) packages?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

Edited by RobertoS (Sun 27-Mar-11 22:06:31)

Standard User tommy45
(fountain of knowledge) Sun 27-Mar-11 22:52:06
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Re: How ...?


[re: RobertoS] [link to this post]
 
No, i couldn't find them either, only found one in the business bb side, would appear they are adding the phone free to all bb packages?

Standard User XRaySpeX
(knowledge is power) Sun 27-Mar-11 23:23:55
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Re: How ...?


[re: RobertoS] [link to this post]
 
Easy! Not so! Dammit, they've gone and changed it. Maybe they only sell packages now? Not a problem if you already have a BT line.

All I can suggest is pretend you want to change your existing BT BB.

On Home: 2nd Tab at top: Phone, Broadband & TV
Already with BT?: Do I have the best value package?
Then see Just Broadband Option 2 & 3 (dunno where's 1 gone) on R.

Alternatively, if you already have a BT line, I suppose you just merge that into a bundled offering, starting a new contract term, I expect.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB


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Standard User XRaySpeX
(knowledge is power) Sun 27-Mar-11 23:50:06
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Re: How ...?


[re: XRaySpeX] [link to this post]
 
I note of the Phone/BB Bundles, BT only lists 4 combinations out of the possible 9:
  • Phone: WE, Eve & WE, Anytime X
  • BB: Opt 1 (10GB), Opt 2 (40GB) Opt 3 (Unlimited)
I guess, if you already have a BT Call Plan, you could negotiate for the missing others at the BB prices of:
  • Opt 1: £11 pm
  • Opt 2: £18 pm
  • Opt 3 or Infinity: £23 pm


1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB

Edited by XRaySpeX (Sun 27-Mar-11 23:53:23)

Standard User RobertoS
(sensei) Mon 28-Mar-11 09:33:06
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Re: How ...?


[re: XRaySpeX] [link to this post]
 
No doubt this is all part of making things simple.

As an aside, have you clicked one of the "More" buttons on that page?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User XRaySpeX
(knowledge is power) Mon 28-Mar-11 13:07:28
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Re: How ...?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
As an aside, have you clicked one of the "More" buttons on that page?
Yes, just a revolving billboard with further features. What have I missed?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User RobertoS
(sensei) Mon 28-Mar-11 13:09:58
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Re: How ...?


[re: XRaySpeX] [link to this post]
 
Never seen that trick before, that's all.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User XRaySpeX
(knowledge is power) Mon 28-Mar-11 13:48:13
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Re: How ...?


[re: RobertoS] [link to this post]
 
Shows what brilliant programmers BT are smile

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User zyborg47
(eat-sleep-adslguide) Mon 28-Mar-11 19:45:38
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Re: How ...?


[re: RobertoS] [link to this post]
 
Bt are so worried that people will leave that they now force a 18 month contract on them.

Bt give people a choice, not everyone wants a phone and broadband package

Adrian

Desktop machine now powered by windows 7 pro 64bit , laptop by ubuntu

On ADSL24 using C&W network.
Standard User RobertoS
(sensei) Tue 29-Mar-11 14:27:04
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Re: How ...?


[re: zyborg47] [link to this post]
 
In reply to a post by zyborg47:
Bt give people a choice, not everyone wants a phone and broadband package
The question was how do you find that choice.

It has been found, but by a far from obvious route. Your statement doesn't make sense, particularly as the vast majority of ISPs supply broadband-only packages, whether or not they offer bundles.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User Wheel_Nut
(fountain of knowledge) Tue 29-Mar-11 14:34:56
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Re: How ...?


[re: RobertoS] [link to this post]
 
Could you share the "route" here...

..........................................................................................................
"When not prompted by vanity, we say little." - La Rochefoucauld (1613 - 1680)

PlusNet BBYW Pro - Lite Customer from Feb 2009
NewNet Customer 2007 - Feb 2009
PlusNet Customer 2003 - Feb 2007
Standard User XRaySpeX
(knowledge is power) Tue 29-Mar-11 14:56:48
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Re: How ...?


[re: Wheel_Nut] [link to this post]
 
Read my lips!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User RobertoS
(sensei) Tue 29-Mar-11 15:12:57
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Re: How ...?


[re: Wheel_Nut] [link to this post]
 
In reply to a post by Wheel_Nut:
Could you share the "route" here...
Or to clarify XRaySpeX's latest post, read his first one in the thread tongue.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User Wheel_Nut
(fountain of knowledge) Tue 29-Mar-11 16:08:16
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Re: How ...?


[re: XRaySpeX] [link to this post]
 
Thanks guys.

Unfortunately, there isn't anything there worth buying frown

Whereas the packages are attractive (if you are willing to sign up to an 18 month contract), the Broadband only prices are hopelessly uncompetitive.

My £16 Broadband and Anytime Calls package goes live in two days. Here's hoping that the QOS is acceptable.

..........................................................................................................
"When not prompted by vanity, we say little." - La Rochefoucauld (1613 - 1680)

PlusNet BBYW Pro - Lite Customer from Feb 2009
NewNet Customer 2007 - Feb 2009
PlusNet Customer 2003 - Feb 2007
Standard User MHC
(legend) Tue 29-Mar-11 18:18:43
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Re: How ...?


[re: zyborg47] [link to this post]
 
In reply to a post by zyborg47:
Bt are so worried that people will leave that they now force a 18 month contract on them.

Bt give people a choice, not everyone wants a phone and broadband package



WRONG ... you keep stating that but it is untrue. Provide full, documented p[roof that BT forces customers into 18 month contracts or stop claim it is a fact.

I have just agreed for a BT analogue line installation and the contract is a rolling 1 month.





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


M H C


taurus excreta cerebrum vincit
Standard User XRaySpeX
(knowledge is power) Tue 29-Mar-11 19:27:15
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Re: How ...?


[re: MHC] [link to this post]
 
In reply to a post by MHC:
I have just agreed for a BT analogue line installation and the contract is a rolling 1 month.
But how much did you pay? The £30 Offer is subject to an 18-month contract. Proof: BT Connection charges

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User MHC
(legend) Tue 29-Mar-11 21:18:19
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Re: How ...?


[re: XRaySpeX] [link to this post]
 
That is just one area - NOT every customer.

Mine - £42 fee and then standard line rental.





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


M H C


taurus excreta cerebrum vincit
Standard User XRaySpeX
(knowledge is power) Tue 29-Mar-11 22:56:45
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Re: How ...?


[re: MHC] [link to this post]
 
Area? What do you mean?

It's in black & white, as you requested, that the £30 Connection Offer is subject to an 18-month contract. Similarly all BT's Calling Plans & Bundles are subject to Minimum Terms for new customers (perhaps that's what you mean by "areas"?).

Of course, like any negotiation, BT sales staff will have the leeway to offer less onerous terms in individual cases, but that's the exception rather than the rule.

Also existing customers, once they have expired the Minimum Term, will be able to revert to "rolling 1 month" contracts (even those who were on renewable contracts are able to opt-out, before any one brings that irrelevance in to cloud the issue).

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User MHC
(legend) Tue 29-Mar-11 23:04:35
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Re: How ...?


[re: XRaySpeX] [link to this post]
 
If someone wants the reduction then they will be in an 18 month contract - BUT that not BT forcing everyone.

People can make a choice and pay the full installation cost and enter a shorter contract which can be as little as one month.

The original post I commented on is WRONG BT does not force people intro an 18 month contract.





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


M H C


taurus excreta cerebrum vincit
Standard User XRaySpeX
(knowledge is power) Tue 29-Mar-11 23:21:48
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Re: How ...?


[re: MHC] [link to this post]
 
In reply to a post by MHC:
The original post I commented on is WRONG BT does not force people intro an 18 month contract.
WRONG! BT does on new customers taking a Phone/BB Bundle, which is what the original post you commented on was about.

You're the one that introduced new line rental alone, which wasn't the OP's point.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User MHC
(legend) Tue 29-Mar-11 23:47:59
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Re: How ...?


[re: XRaySpeX] [link to this post]
 
Fine, if someone wants an reduced installation charge bundle.

but the post says:

Bt are so worried that people will leave that they now force a 18 month contract on them.

Bt give people a choice, not everyone wants a phone and broadband package



They do not force a 18 month contract and secondly people do have a choice, they can choose line rental only.





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


M H C


taurus excreta cerebrum vincit
Standard User Supatramp
(member) Thu 31-Mar-11 23:40:37
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Re: How ...?


[re: MHC] [link to this post]
 
I'm sorry, but there is some rubbish being spoken here!

If you already have your phone with BT, then forget the official bb deals @bt.com. And the staff at that address have no flexibility on the stated deals.

As I've stated in another thread here, as an existing BT phone customer I recently switched from AOL and got Option 3 bb for £8.01 pm, in addition to my existing £4.99 pm Anytime Calls deal. AND................... I'm on a 12 months contract. FACT.

David
Standard User RobertoS
(sensei) Fri 01-Apr-11 17:46:41
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Re: How ...?


[re: Supatramp] [link to this post]
 
In reply to a post by Supatramp:
I'm sorry, but there is some rubbish being spoken here!

If you already have your phone with BT, then forget the official bb deals @bt.com. And the staff at that address have no flexibility on the stated deals.

As I've stated in another thread here, as an existing BT phone customer I recently switched from AOL and got Option 3 bb for £8.01 pm, in addition to my existing £4.99 pm Anytime Calls deal. AND................... I'm on a 12 months contract. FACT.
Well either you are talking rubbish as well, or you are very poor at explaining what you mean.

Start with my opening post, ally that to your saying "forget the official bb deals @bt.com. And the staff at that address have no flexibility on the stated deals", then there is no way you could have moved to BT that I can see.

If you have explained some recommended method, in "another thread here", it would be helpful if you were to provide a link to the thread, or better still the relevant post.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User Supatramp
(member) Fri 01-Apr-11 18:36:19
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Re: How ...?


[re: RobertoS] [link to this post]
 
You disappoint me Robert, I was under the impression that you were one of the 'worthies' about here, and I have in fact benefited from your extensive knowledge on a couple of occasions, on a couple of subjects!

And I have in fact commented on at least a couple of occasions at TBB in at least a couple of locations here about switching to BT!

So........................ I'll ignore your insults, I'm not talking rubbish, and I am happy to explain, again, how to get a deal from BT.

If you're sitting comfortably.......................................! This is courtesy of a thread at Martin Lewis's forum so I don't take any personal credit for it.

This only works for existing BT phone users, dial 150 from your BT phone and ask for COT, as in a baby's bed; it stands for Customer Options something or another. If customer services initially ask questions, stick to your guns and insist to be put through to COT. When you get to them, they might ask about your bb useage and based on what you tell them they might suggest that Option 1 or 2 would be sufficient for you. Insist that you need 'unlimited' and they'll eventually agree to give you Option 3. You might then have to haggle a bit on price, but the following is the deal I have.

Just before the rental increased last October I paid a year in advance, so instead of the current £13.60pm, I'm paying the equivalent of £9.xx pm. At the same time I signed up for their £4.99pm Anytime calls deal. When I negotiated with COT, they gave me a deal of £13pm, including my £4.99 calls deal so I'm in effect paying £8.01 for Option 3 bb, less than half I was latterly paying AOL.

In addition, I got the new HH3 free + a socket plate thingy + 2 of the thingys you plug into each phone socket. The HH3 was a dawdle to set-up, initially wired then wireless, and so far it hasn't missed a beat. Finally, the best I ever got from AOL was 2.8megs but towards the end of my 10 day period I was getting 5megs. I've been away for 2 weeks but on my return yesterday, I got 3.6. A check this morning showed 5.

If somebody can do better then good for them, but for the time being I'm perfectly happy.


PS. How do I display my TBB speedcheck result here? I copied the URL but it just came up as a link!

David

Edited by Supatramp (Fri 01-Apr-11 18:45:30)

Standard User MrGrumpy
(eat-sleep-adslguide) Fri 01-Apr-11 18:52:18
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Re: How ...?


[re: Supatramp] [link to this post]
 
but its no fibre tongue

Regards

MrG

Remember: Amateurs...built the ark.
Professionals...built the Titanic


All spelling and grammatical errors are left in on purpose
Standard User RobertoS
(sensei) Fri 01-Apr-11 19:00:31
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Re: How ...?


[re: Supatramp] [link to this post]
 
smile
'Twas thou wot threw the first insult at un-named posters in the thread tongue.

Your explanation there is great - I'm sure it will help someone. But if you have already posted similar elsewhere then as I said, a link was needed. You will be well aware of what you have posted, but few would have known where to look smile. As it was, your post (unintentionally I'm now sure) came across as supercilious.

Speed tes, below the displayed button in your result there is a link, but scroll down further and you see thinkbroadband forum code:-

My Broadband Speed Test

But please don't put it in your sig as some do, as that's a waste of space and is meaningless.

(Edit - typoes)

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

Edited by RobertoS (Fri 01-Apr-11 19:02:48)

Standard User RobertoS
(sensei) Fri 01-Apr-11 19:03:32
Print Post

Re: How ...?


[re: MrGrumpy] [link to this post]
 
In reply to a post by MrGrumpy:
but its no fibre tongue
tongue
Neither is the thread about fibre.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User XRaySpeX
(knowledge is power) Fri 01-Apr-11 19:08:30
Print Post

Re: How ...?


[re: RobertoS] [link to this post]
 
http://forums.thinkbroadband.com/aol/f/3975769-bt-de...

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User XRaySpeX
(knowledge is power) Fri 01-Apr-11 19:17:54
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Re: How ...?


[re: Supatramp] [link to this post]
 
In reply to a post by Supatramp:
I'm sorry, but there is some rubbish being spoken here!
I was going to ignore your fatuous remark, but now Roberto has latched on to it ...

Sure, you need to be sorry; there was no "rubbish" here till you joined it. Until then, this thread was all about factual info. found in BT's published info.

As I stated earlier, of course, like any negotiation, BT sales staff will always have the leeway to offer less onerous terms in individual cases, but that's the exception rather than the rule.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User XRaySpeX
(knowledge is power) Fri 01-Apr-11 19:19:35
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Re: How ...?


[re: Supatramp] [link to this post]
 
Team!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User Supatramp
(member) Fri 01-Apr-11 21:04:46
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Re: How ...?


[re: XRaySpeX] [link to this post]
 
XRay, your last post had a couple of inaccuracies but as you're obviously one of those guys who reckons he's always right, even when he's wrong, I'll just leave you to your blissful ignorance.

I've got better things to do with my time than argue with you, and the next time I come across a little pearl of wisdom, I'll just keep it to myself!

David
Standard User XRaySpeX
(knowledge is power) Fri 01-Apr-11 21:13:21
Print Post

Re: How ...?


[re: Supatramp] [link to this post]
 
In reply to a post by Supatramp:
XRay, your last post had a couple of inaccuracies
Great! I must have set a record cuz it had only one word in it! smile

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
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