For me the important services are
Good customer service
Fast & Reliable internet access
Static IP (if possible)
Lastly Iím not a torrent user and donít want to become one either
Should I move to BT ???
What are BT generally like these days, is there traffic management, as I will be using this service a lot for video streaming.
1) Customer service can be variable, that said I have contacted them a couple of times recently to change a contact number and they got back to me the next day (I emailed them). I found the phone menu system not very good and it seem designed to stop you actually talking to someone.
2) Can't fault this yet...
3) They do not seem to do a static IP on the consumer FTTC but I believe that the business version does.
They do have traffic management but it is only on P2P so far I think, Newsgroups do not appear to be affected. They are also supposed to have removed the 300GB limit in the FUP. I may well find out this month.
I was with BT for my original 512Kb broadband in 2002 (£29.99
). I left because I found them inflexible and they had a 'computer says no' attitude. They said I could not get 2Mbps because my line was not good enough (wrong! I had 2Mbps from Freedom2Surf). That now seems to have changed and you can get things done, providing you get the right person.
I have been back with them for just under 2 weeks and ok so far...
BT -> Zen -> F2S -> Bulldog -> Be* -> BT Infinity
Far too many computers, 1 Wife, 3 Maine Coons and too many horses