I have recently set up my BT broadband and I am worried about the speeds I am recieving. I was sold the package as "BT was the fastest on the market". I got the home hub set up on Friday 22nd and I tested the speeds yesterday.
There are two lines into theproperty on which uses talk talk and my one which uses BT.
Speed test on the same site at the same time showed Talk Talk at 7M+ and BT at 3M
What could be causing this?
Its not the line. That was a new line Installed by BT the same week.
Its not the distance from the exchange as the Talk Talk set up is in the same house.
Could it be the line not settled down yet? The line hasent dropped and seems to be steady.
Could it be BTs line contention?
The service is used for work to connect to a VPN and is too slow to work effectively as it stands.
Can I leave BT and go with another ISP if they cant match the sort of speeds Talk Talk are getting?