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>> BT Broadband

RobFlet
(committed) Fri 18-Nov-11 15:50:57

BT FON - won't recognie my username and p/w

[link to this post]

Hi,

Got the email from BT with my [email protected] and the password.

Tried to register with BT FON as I will want to use it when I visit rellies (I know there's an access point nearby whcih I can use|). But, the system says the username and/or password is wrong - evn though I am cutting and pasting from the email ... (also tried a "manual" entry as well!).

Any ideas what to do?

Cheers,

Rob

1999 Freeserve Dial up --> Freeserve Anytime ---> 2005 Wanadoo 512k BB ---> Jul 2009 Orange up 8 Megs(hah!) --> Nov 2009 O2 LLU -> Nov 2011 BT Infinity

Yamaha AW16G user
Red5Audio Microphones

RobertoS
(sensei) Fri 18-Nov-11 15:57:53

Re: BT FON - won't recognie my username and p/w

[re: RobFlet] [link to this post]

Are you getting a "space" copied at the end of either? Easily done, and screws things up. Click well to the right of them when in the entry field and see where the cursor goes.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.

Edited by RobertoS (Fri 18-Nov-11 15:58:18)

RobFlet
(committed) Fri 18-Nov-11 16:13:11

Re: BT FON - won't recognie my username and p/w

[re: RobertoS] [link to this post]

@R,

yeah, been caught with that one a number of times ... manual typing fails too ...

Strange ... just tried again, and it now lets me in ... so all now seems okilydokily

Flakey???

Cheers,

Rob

1999 Freeserve Dial up --> Freeserve Anytime ---> 2005 Wanadoo 512k BB ---> Jul 2009 Orange up 8 Megs(hah!) --> Nov 2009 O2 LLU -> Nov 2011 BT Infinity( getting 37.5 megs now on ethernet)

Yamaha AW16G user
Red5Audio Microphones

Jaggies
(committed) Fri 18-Nov-11 17:30:38

Re: BT FON - won't recognie my username and p/w

[re: RobFlet] [link to this post]

You just need to omit the @btinternet.com from the username.

~~~~~
Brian
From September 2001 on BTopenworld Home 500/Home 1000/Home 2000. Then ADSLMax on <n>ildram. Moved to ADSL2+ from ADSL24. I'm now with plusnet. I'm not saying who I work for. Any opinions expressed here are my own.

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