Moving into flat and looking at BT Infinity

Hi guys, having been with Zen on ADSL2 for quite a few years I am moving out and into a flat. Its not a new build but has NO BT line at present, only Virgin.

I have looked at the predicted stats for BB and its 3Meg! So, looking at Infinity, it will be a clean install with phone and BB. I am wondering what sort of kit they install? I use a Billion router at home, what sort of kit do they fit? Are people sticking with the supplied equipment?? I think my Billion N router does FTTC but obviously never tried it.

Thanks.

They install if it really is BT Infinity you mean, rather than generic FTTC

1. Openreach VDSL2 modem
2. HH3 which has an Ethernet and ADSL2+ WAN port

If your billion has an Ethernet WAN port, it can be used instead of the HH3

Thanks for info, what is the home hub like? D you get the username and password for it so I can port forwarding etc... Is it worth keeping or should I replace with my usual Billion router?

Yes you get admin access to the router, some like it, some don't.

HH3 does have some wireless issues with some hardware, plenty of posts about it, but others get along fine with it.

It comes with the service, so try it out first, and then if it is not doing what you need consider the options.

You need to ask for a Linked Order Number, (LORN), for a Simultaneuous install, (SIM). That's if they do those for Infinity. A LORN is a different style of number in some way, and if submitted to Openreach with the broadband order then with luck it all gets done at the same time.

Otherwise the Infinity order might not start moving until a few days after the phone line is up and running.