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Standard User brv1973
(newbie) Mon 16-Jan-12 19:31:33
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BT infinity streaming issues

[link to this post]
We live in County Durham and are not very IT savvy.We have had BTInfinity without any issues for 11 months with regular speeds of 35+ Megs. Since the start of December we have not been able to stream ( BBC Iplayer says insufficient bandwith ) or connect to secure web pages and constantly having to refresh pages. To cut an extremely long story short we have had 50 + phone conversations with BT india and 8 seperate open reach engineers who have replaced everything and found NO problem at our end. cannot complete tests ( the download speed slowly drops to zero ). BT speedchecker shows 36+ megs.
Problems happens with wired and wireless connections on different machines.
Has anybody encountered this and have a solution
Moderator billford
(moderator) Mon 16-Jan-12 23:12:02
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Re: BT infinity streaming issues

[re: brv1973] [link to this post]
Cross-post, replies to the other one please.



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