Trouble at mill

Have over the last few weeks had an issue playing WoW where the lag can be measured in minutes no joke and it would seem right now on the Darkspear realm that it ain`t just me. Anyone else seeing this? Web browsing no problem but downloading or gaming forget it. In the past I have had to reboot my router to sort it out?? I am assuming that its a problem their end??

Looks like a major network problem nationwide ...

This website http://btbusiness.custhelp.com/app/service_status says that it estimates time to resolve 2 hours.

BUT ... the BT call centre estimates 4-72 hours (yes 3 days!)

Maybe this weekend is for getting out and not trying to use the internet eh?

Rob

its on the blink again!!

do you have the iP of the wow server to check?

If you run a tracert to the games servers it should highlight where the problems are, might also be worth doing a comparative one to here or the BBC for instance.

thanks all, the status page on BT suggested network upgrades?? Shall have to see if I can find the IP address.

ok here ya go its fubar again

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Ali>tracert 80.239.185.89

Tracing route to 80-239-185-89.customer.teliacarrier.com [80.239.185.89]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 192.168.1.10
2 18 ms 17 ms 15 ms 217.32.142.102
3 17 ms 16 ms 16 ms 217.32.142.126
4 24 ms 23 ms 24 ms 213.120.163.90
5 * 26 ms 24 ms 217.32.27.26
6 * * 23 ms 217.32.27.178
7 * * 53 ms 109.159.250.94
8 31 ms 36 ms 34 ms core2-te0-13-0-0.ilford.ukcore.bt.net [109.159.2
50.11]
9 * 500 ms 29 ms core2-pos9-0.telehouse.ukcore.bt.net [62.6.201.1
22]
10 30 ms 30 ms 29 ms t2as2-tge4-3.uk-lon1.eu.bt.net [166.49.214.145]

11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Ali>

that spike in the middle doesnae look right??

Don't play WOW so no way of comparing really.

My tracert for comparison

C:\Users\al>tracert 80.239.185.89

Tracing route to 80-239-185-89.customer.teliacarrier.com [80.239.185.89]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms api.home [192.168.1.254]
2 17 ms 17 ms 17 ms 217.32.142.101
3 17 ms 17 ms 17 ms 217.32.142.142
4 23 ms 23 ms 23 ms 213.120.163.26
5 23 ms 23 ms 23 ms 217.32.27.14
6 25 ms 26 ms 25 ms 217.32.27.178
7 23 ms 23 ms 23 ms acc1-10GigE-1-3-0.mr.21cn-ipp.bt.net [109.159.25
0.86]
8 32 ms 30 ms 32 ms 109.159.250.17
9 31 ms 31 ms 31 ms core2-pos9-1.telehouse.ukcore.bt.net [194.74.65.
118]
10 30 ms 30 ms 30 ms t2as2-tge4-3.uk-lon1.eu.bt.net [166.49.214.145]

11 * * * Request timed out.
12 * * * Request timed out.
continues the request timed out as with yours. That might not be a problem though. Rest of pings look a bit more stable than yours though.

Here's my traceroute as a comparison

Text

1 23 45 67 89 1011 1213 1415

DS9:~ kev$ traceroute -I 80.239.185.89 traceroute to 80.239.185.89 (80.239.185.89), 64 hops max, 72 byte packets 1  192.168.1.1 (192.168.1.1)  0.628 ms  0.292 ms  0.242 ms  2  217.32.146.68 (217.32.146.68)  6.188 ms  6.598 ms  6.414 ms 3  217.32.146.110 (217.32.146.110)  6.416 ms  6.458 ms  6.583 ms  4  213.120.177.34 (213.120.177.34)  6.952 ms  7.147 ms  6.669 ms 5  217.32.24.26 (217.32.24.26)  6.953 ms  6.654 ms  7.161 ms  6  217.32.24.178 (217.32.24.178)  6.724 ms  7.203 ms  7.414 ms 7  109.159.249.104 (109.159.249.104)  7.184 ms  7.403 ms  7.153 ms  8  core2-te0-11-5-0.ilford.ukcore.bt.net (109.159.249.11)  10.954 ms  9.941 ms  11.857 ms 9  core2-pos9-0.telehouse.ukcore.bt.net (62.6.201.122)  7.939 ms  7.969 ms  7.909 ms 10  t2as2-tge1-4.uk-lon1.eu.bt.net (166.49.214.129)  7.718 ms  7.787 ms  7.893 ms11  * * * 12  * * *^C

And here's mine as well ...

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Rob>tracert 80.239.185.89

Tracing route to 80-239-185-89.customer.teliacarrier.com [80.239.185.89]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms BTHomeHub.home [192.168.1.254]
2 7 ms 7 ms 7 ms 217.32.144.64
3 7 ms 8 ms 7 ms 217.32.144.94
4 12 ms 16 ms 11 ms 213.120.181.34
5 12 ms 12 ms 12 ms 217.41.169.51
6 12 ms 12 ms 12 ms 217.41.169.107
7 12 ms 12 ms 11 ms acc1-10GigE-9-2-0.sf.21cn-ipp.bt.net [109.159.251.93]
8 55 ms 24 ms 24 ms core2-te0-2-4-0.ilford.ukcore.bt.net [109.159.251.15]
9 21 ms 20 ms 20 ms core2-pos9-0.telehouse.ukcore.bt.net [62.6.201.122]
10 20 ms 20 ms 25 ms t2as2-tge4-3.uk-lon1.eu.bt.net [166.49.214.145]

Rob