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Standard User 4M2
(experienced) Tue 20-Mar-12 19:06:08
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Re:Can I get faster Broadband


[re: Greigster] [link to this post]
 
With a 44.5dB downstream attenuation and 5.7dB sn margin with ADSL1 a ~6Mbps Max Achievable Speed might be expected and an IP profile of ~5Mbps.

However you are connected via ADSL2 which should increase your Max Achievable speed [ADSL2+ (21CN) with a 44.5 dB downstream attenuation would be ~7.5Mbps and IP profile ~6.5Mbps] perhaps others can comment on how attenuation may be different if one has a ADSL2 and not a ADSL1 connection on the same line.

However your downstream sync is relatively poor, let's hope the engineer has fixed the problem and that your line will settle down in due course.

Edited by 4M2 (Tue 20-Mar-12 19:19:40)

Standard User Greigster
(member) Tue 20-Mar-12 19:18:22
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Re:Can I get faster Broadband


[re: 4M2] [link to this post]
 
Thanks 4M2,
I dont quite know what is happening as I have heard no more since this morning when the engineer left!
He seemed to think that changing from fast to interleaving may help.

So it all seems a bit up in the air.
Standard User Greigster
(member) Wed 21-Mar-12 20:03:15
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Re:Can I get faster Broadband


[re: Greigster] [link to this post]
 
Well, another day and still no further contact from BT!
It seems odd that an BT Broadband engineer should spend time at my house and presumably at the cabinet and exchange and then not update me as to whether any faults have been found or not.
If I took my car into the garage because it was running slow, I believe they would attempt to repair it and perhaps inform me as to the problem and whether or not it had been fixed....... wouldn't they?


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Standard User 4M2
(experienced) Thu 22-Mar-12 01:20:31
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Re:Can I get faster Broadband


[re: Greigster] [link to this post]
 
The engineer's report may be forwarded to your ISP in due course - rather like medical records the patient often doesn't normally see them frown

Last year I wanted to see an OR SFI engineer's report that had been sent to my former ISP but I never did see it - however the engineer did call me, after he had checked the line on the same day, and gave me some fairly useful snippets of information: "Exchange problem - don't think I've fixed it...possibly x, possibly y..." frown
Standard User Greigster
(member) Thu 22-Mar-12 23:40:38
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Re:Can I get faster Broadband


[re: 4M2] [link to this post]
 
Thanks 4M2,

I have asked BT to switch me to interleaved, I will just have to wait and see what happens.
Standard User shrimper1
(member) Sat 24-Mar-12 22:20:29
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Re:Can I get faster Broadband


[re: Greigster] [link to this post]
 
A bit late, but have you checked this site out for comparable speeds in your area :-

http://www.broadbandspeedchecker.co.uk/broadband_spe...
Standard User Greigster
(member) Wed 28-Mar-12 09:33:29
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Re:Can I get faster Broadband


[re: shrimper1] [link to this post]
 
Thanks for that info. I have just checked and it seems that my speed is average for this area.
Its a shame that the information given regarding estimated speed when I was signing up to BT was 80% more than I am actually getting!!
Administrator MrSaffron
(staff) Wed 28-Mar-12 09:53:28
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Re:Can I get faster Broadband


[re: Greigster] [link to this post]
 
Estimate was out because something is odd with the line or your wiring.

Estimate looks to be about right looking at the actual measured attenuation, just equipment is under performing due to noise.

A line problem would be the same on all the providers on that line.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Greigster
(member) Wed 28-Mar-12 12:49:45
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Re:Can I get faster Broadband


[re: MrSaffron] [link to this post]
 
Thanks Andrew, Does that mean thats my lot?
About 30 seconds after my last post, my homehub3 started flashing and I lost my internet. After a couple of minutes, it came back on and when I did a speed test, it seems to have improves a little!
Last night I reset the homehub to see if that would help but to no avail.

Here are my new figures after this mornings "hub self reset"


1. Best Effort Test: -provides background information.

Download Speed
3.26 Mbps

0 Kbps 4 Mbps
Max Achievable Speed

Download speedachieved during the test was - 3.26 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
IP Profile for your line is - 4.01 Mbps

2. Upstream Test: -provides background information.

Upload Speed
594 Kbps

0 Kbps 832 Kbps
Max Achievable Speed

Upload speed achieved during the test was - 594Kbps
Additional Information:
Upstream Rate IP profile on your line is - 832 Kbps

28/03/12 12:40 Wed 3684 Kbps 739 Kbps 86.151.199.154 Home
28/03/12 12:31 Wed 3755 Kbps 739 Kbps 86.151.199.154 Home
28/03/12 09:51 Wed 3776 Kbps 739 Kbps 86.151.199.154 Home
28/03/12 09:36 Wed 3582 Kbps 737 Kbps 86.151.199.154 Home
THIS WAS AFTER THE HOMEHUB SELF RESET
28/03/12 09:21 Wed 3186 Kbps 732 Kbps 86.145.118.67
27/03/12 21:11 Tue 3185 Kbps 712 Kbps 86.145.118.67
27/03/12 20:35 Tue 3163 Kbps 738 Kbps 86.184.92.24 Home
27/03/12 11:03 Tue 3152 Kbps 738 Kbps 109.145.96.144 Home
26/03/12 18:21 Mon 3161 Kbps 736 Kbps 86.140.163.107 Home
26/03/12 07:59 Mon 3163 Kbps 738 Kbps 86.184.94.166 Home
THIS IS WHEN INTERLEAVING WAS STARTED
25/03/12 12:33 Sun 3327 Kbps 891 Kbps 86.148.125.215 Home
24/03/12 19:33 Sat 3332 Kbps 883 Kbps 109.145.100.236 Home
24/03/12 10:28 Sat 3334 Kbps 891 Kbps 86.144.164.170


Line state: Connected
Connection time: 0 day, 03:07:15
Downstream: 4,540 Kbps
Upstream: 888 Kbps

ADSL settings

VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 3.3 dB / 11.2 dB
Line attenuation (Down/Up): 47.5 dB / 23.3 dB
Output power (Down/Up): 0.0 dBm / 12.8 dBm
FEC Events (Down/Up): 10099058 / 1578
CRC Events (Down/Up): 21056 / 27
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 14265 / 46
Error Seconds (Local/Remote): 0 / 11
Standard User RobertoS
(sensei) Wed 28-Mar-12 13:05:17
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Re:Can I get faster Broadband


[re: Greigster] [link to this post]
 
The system seems to have reduced your sync-time noise margin to 3dB from the default 6dB, as it has decided it is stable. That has added considerably to your downstream connection speed.

It's worth noting, if you don't already know, that connecting during daylight hours is likely to give you a higher speed (ongoing) than connecting at other times.

We can also see from those stats that you this time it is on ADSL2+, whereas earlier it was ADSL2. The attenuation has risen by a few dB, as it often does on that change. It is possible, (not certain), that if we can find a way of getting you back down to ADSL2 that another few hundred kbps will appear.

Don't go messing a lot though, or it might put you back to a 6dB margin and lose the big gain.

____________________________________________________________________________
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.

Edited by RobertoS (Wed 28-Mar-12 13:06:19)

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