Well Andrew ....
Why not ask them ... the speed testing part is rubbish at the moment. Mind you with the plethora of problems around, I wonder how hard it's being hit ...
But, the problem exists at the moment that in order to report a fault you have to do a BT speed test, the last result being stored somewhere on a server which the call centre I assume can see. Mind you, the last part of storing also fails quite a number of times.
I use your tbb speed test a couple of times a day to keep track.
I use it via my wireless g, and see around 13-18 megs down and 4.6 up. These are the values I get when I use ethernet and get 37.5 down and 8.6 up. So, if my wireless tests are in the right ballpark, then I know my wired test will be pretty much OK.
speedtest.net gives slightly higher downloads, but very much higher uploads - usually around 8.6 megs up, and around 18-20 down.
I know they are based on different engines, and also the way the average speed is sampled as well (speedtest is more a peak I believe from what I read somewhere else on these forums).
Strange though how much faster the apparent upload speed is - but, I have to say the tbb stats are much more consistent.
So, how much are you going to bid then????
1999 Freeserve Dial up --> Freeserve Anytime ---> 2005 Wanadoo 512k BB ---> Jul 2009 Orange up 8 Megs(hah!) --> Nov 2009 O2 LLU -> Nov 2011 BT Infinity( getting 37.5 megs now on ethernet)
Yamaha AW16G user
FujiFilm HS-10 User
Edited by RobFlet (Tue 03-Apr-12 22:52:50)