It can take a time for the reset request to percolate through the system; and then a bit more time for it to dawn on the DLM system and your equipment that the reset has happened. I had an engineer visit for a perfectly good line after profile issues (as have many other people, what a waste or resources) and it took quite a time before the effect finally manifested itself on my speeds. (Engineer visit, 2nd July 11:30, improvement first seen early morning 4th July). I think it sometimes needs a router reboot (or disconnect/connect) for the change to get properly noticed.

Maybe you'll wake up tomorrow to find faster broadband and a dead squirrel lying on the ground under your tree.

Hi All Its fixed Anne

Took it's time.

But all's well that ends well.

you dont know the half of it openreach bt wholesale and a lot of hard work and money spent but my speed is now excellent .Regards Anne but if it wasnt for this foum i would have given up

Edited by Annemt (Tue 14-Aug-12 23:43:26)