As for TfL, I wondered why their emails had stopped and teh mail provider I was using had marked their server as a source of Spam! And my Oystercard can be £200/month.
Heh, do you work for BT? You are very defensive of them, for the record I'm actually very happy with the service I've received with Infinity 2 on the whole. This thread was about a particular issue, and it's in the nature of humans that I don't come on here to say how great I think infinity is mostly. They get my money every month, they don't need my praises here too.
If you have to find an old bookmark and can't easily just find the page again..... perhaps it's location is a little more obscure than it ought to be? Which prompts the question, why is that?
And sure, I've no doubt you can spend 1,000 a month on oyster, but you dont have to, all I'm saying is that they get about a fiver a month of me for when i go to some place i can't park or if i'm on the pi**, and I get updates from them anyway. Spam is in the eye of the beholder in many cases, my view is that it's anything where they get money if you say yes . Information about a service you are already paying for is not in my view spam, YMMV.