A bit of back story. I originally arranged a moving data from my current flat to a new new house today. This was cancelled and put back to a new date over 2 weeks ago. Around midday today i've found that my broadband has gone off (router can't get an IP)
At first the DSL light was still on the modem. Having gone through a 30 minute call with BT they have logged it as a fault and sware blind they haven't turned off my broadband and messed up the dates. The DSL light is now off on the modem, and still no connection.
What does no light mean? I assume it means no connection? Its weird that its only gone off since they have logged the fault. I'm also not sure its a coincidence this has happened on my original disconnection day!