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Standard User stniuk
(experienced) Wed 24-Oct-12 02:51:52
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Getting sick of these late night disconnects


[link to this post]
 
1:10am and guess what the internet goes. This is happening quite often, usually late at night/early morning and I come back with a new ip address. It usually lasts around ten minutes. Normally it wouldn't be a big problem but if you are playing a game you get bounced out and you loose.
I also know it happens when I check my ipod in the morning and it it's connected to next doors router.
Is this some kind of maintenance scheme?
BT Infinity.
Standard User deleted
(deleted) Wed 24-Oct-12 14:13:28
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Re: Getting sick of these late night disconnects


[re: stniuk] [link to this post]
 
No it shouldn't disconnect. It may be connected to a burst of noise.
Standard User jchamier
(knowledge is power) Wed 24-Oct-12 23:32:27
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Re: Getting sick of these late night disconnects


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
No it shouldn't disconnect. It may be connected to a burst of noise.

FWIW last night (I think for the first time for me) around 1am the PPPoE session was kicked off and it couldn't reconnect until around 2am.

Neither my router nor the VDSL modem were rebooted and the VDSL was sync'd for more than 4 days since I rebooted everything (by mistake, kicked socket!). Right now my router's system uptime is 3days 6hrs, and my PPPoE session uptime is 22 hours. The modem's system uptime is 3days 6hrs and the VDSL uptime is 283542 whatever units that number is in.

Guess BT doing work on a RAS box?

James BT Infinity 2 19/09/2012 - Estimate 44.6/6.5 - Install 52/12 - Actual 46 / 8 Mbps
13 years of broadband - ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(16M)/BT FTTC(50M)


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Standard User deleted
(deleted) Wed 24-Oct-12 23:43:02
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Re: Getting sick of these late night disconnects


[re: jchamier] [link to this post]
 
It's seconds
Standard User jchamier
(knowledge is power) Wed 24-Oct-12 23:44:32
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Re: Getting sick of these late night disconnects


[re: deleted] [link to this post]
 
thanks.

James BT Infinity 2 19/09/2012 - Estimate 44.6/6.5 - Install 52/12 - Actual 46 / 8 Mbps
13 years of broadband - ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(16M)/BT FTTC(50M)
Standard User deleted
(deleted) Thu 25-Oct-12 01:20:14
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Re: Getting sick of these late night disconnects


[re: jchamier] [link to this post]
 
Same here seems to last anything from 2 to 10 mins total disconnect, about 1am

Edited by deleted (Thu 25-Oct-12 01:27:48)

Standard User Matt182
(member) Thu 25-Oct-12 02:13:09
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Re: Getting sick of these late night disconnects


[re: deleted] [link to this post]
 
Ye, having the same problem around 1am every night. Annoying when you host servers and have to update the IP every day.

Text
1
23
45
01:08:58,25 Oct.         PPP LCP Send Termination Request
  01:08:55,25 Oct.       WAN connection WAN4_TR069_INTERNET_R_ETH1 disconnected.[ERROR_ISP_TIME_OUT]  01:08:55,25 Oct.       PPP LCP Send Termination Request
  00:32:11,25 Oct.       CWMP:session completed successfully  00:32:10,25 Oct.       CWMP:session start now, server:https://pbthdm.bt.mo, Event code:, 2 PERIODIC


-------------------------------------------------------------
# TISCALI -> freeserve -> Wanadoo -> plusnet -> ZeN -> ADSL24 -> ZeN -> Sky -> BTInfinity Option 2

BT FTTC
http://www.speedtest.net/result/2033788623.png
Standard User deleted
(deleted) Thu 25-Oct-12 09:43:41
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Re: Getting sick of these late night disconnects


[re: Matt182] [link to this post]
 
Interesting log entry. What's the full message say?
CWMP:session start now, server:https://pbthdm.bt.mo, Event code:, 2 PERIODIC
Standard User Matt182
(member) Thu 25-Oct-12 13:32:23
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Re: Getting sick of these late night disconnects


[re: deleted] [link to this post]
 
That is the full entry. Well, that is all the HH3 has recorded anyway.

-------------------------------------------------------------
# TISCALI -> freeserve -> Wanadoo -> plusnet -> ZeN -> ADSL24 -> ZeN -> Sky -> BTInfinity Option 2

BT FTTC
http://www.speedtest.net/result/2033788623.png
Standard User deleted
(deleted) Thu 25-Oct-12 13:47:08
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Re: Getting sick of these late night disconnects


[re: Matt182] [link to this post]
 
The word periodic seems to describe what's happening. CWMP is the TR069 interface which I blocked on my modem using the HG612 hack. Obviously, I don't get these regular disconnections - or any CWMP entries for that matter.
Standard User deleted
(deleted) Fri 26-Oct-12 03:27:58
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Re: Getting sick of these late night disconnects


[re: stniuk] [link to this post]
 
Me and a friend are having the exact same problem on Sky Fibre Unlimited -- disconnection lasting 10 or 15 minutes at 1am every day. Driving me insane and it's only been happening recently.

Postcode is CF31 - Called ISP - They said something about line card resets so I'm not sure if that's relevant at all - gonna call the specialist Sky Fibre team tomorrow (connections wink ) and see if I can get a better answer.
Standard User MHC
(legend) Fri 26-Oct-12 12:50:37
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Re: Getting sick of these late night disconnects


[re: stniuk] [link to this post]
 
I have just looked at my Infinity connection's stats and I certainly do not see any nightly disconnects. In fact it has been UP for almost 114 days.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User jchamier
(knowledge is power) Fri 26-Oct-12 16:43:41
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Re: Getting sick of these late night disconnects


[re: MHC] [link to this post]
 
In reply to a post by MHC:
I have just looked at my Infinity connection's stats and I certainly do not see any nightly disconnects. In fact it has been UP for almost 114 days.

My complete guess is that it will caused by BTW doing work on the WBC kit at the exchange, so perhaps once a quarter or even less. In my month and a few days connected, I've had one overnight when my PPPoE session was dropped and reconnected.

James BT Infinity 2 19/09/2012 - Estimate 44.6/6.5 - Install 52/12 - Actual 46 / 8 Mbps
13 years of broadband - ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(16M)/BT FTTC(50M)
Standard User MHC
(legend) Sat 27-Oct-12 18:56:30
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Re: Getting sick of these late night disconnects


[re: jchamier] [link to this post]
 
Typical ...

At 00:25 this morning everything stopped! for just 10 minutes.

Modem was still in sync but no access to web pages. I was about to try some trace routes with PingPlotter when service was resumed. Checked TBB meter and yes, 10 minutes of outage, So probably not the DSLAM or exchange but maybe further back on the network.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User lockyatlrg
(fountain of knowledge) Mon 29-Oct-12 10:16:35
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Re: Getting sick of these late night disconnects


[re: deleted] [link to this post]
 
I have been having the exact same problem, modem doesn't resync (checked stats all fine) always around 1am.

BT Infinity
ROUTER:-Netgear WNDR37AV
JDSU Stats
Attainable 94040D 34659U
Sync 79999D 20000U
Attenuation: 10.1 SNR: 16.2
Line Length 300meters
Standard User stniuk
(experienced) Tue 14-May-13 15:38:19
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Re: Getting sick of these late night disconnects


[re: lockyatlrg] [link to this post]
 
Ok the disconnects are back again only at around 11:30pm this time, two nights in a row now so far. It comes back on a couple of minutes later. The only reason I noticed is my daughter got netflix switched on and it's interrupting her viewing.
Standard User Chrysalis
(legend) Tue 14-May-13 16:54:51
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Re: Getting sick of these late night disconnects


[re: stniuk] [link to this post]
 
I get the same, not every night, for me it usually happens if I have a week or more uptime on the ppp session as if BT dont like me doing that and want to force a new ip.

My current uptime is 2 weeks so I am due one myself.

BT Infinity 2 Since Dec 2012
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