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I don't have a contract with AAISP
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You know when you have been told off for being obtuse and difficult - you are doing it again.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Register (or login) on our website and you will not see this ad.
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I don't have a contract with AAISP, or BT Business, or Zen even as I see they have a similar condition in theirs.
My contract is with BT Residential, and I have been informed that the modem is mine to keep.
If you want, you can look in the BT Residential contract but I don't think you will find the modem mentioned. You'll need two pieces of equipment. You'll get your new BT Home Hub two days before your installation date and your engineer will bring your BT Infinity modem and install both for you.
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Read the manual that comes with te Home Hub for example. That states, in many places, "Your Hub and Openreach Modem" which is quite clear.
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M H C
taurus excreta cerebrum vincit
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Unfortunately, that's packed away in the box with the useless Homehub. The Huawei HG612 Home Gateway is a far more interesting device.
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Read the manual that comes with te Home Hub for example. That states, in many places, "Your Hub and Openreach Modem" which is quite clear. Interesting. Except to people without access to said manual - which I can't fine online. The question of modem ownership is of general interest, and in any case I don't expect the contents of a user manual for a different piece of kit form part of the T & Cs or contract.
I thought the Home Hub was the residential user's property? Does it have to be returned on migration away, like O2/Be? If so, is a pre-paid jiffy-bag supplied?
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 53.5/15.2Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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For BT Residential Infinity, both the hub and modem are yours to keep.
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Read the manual that comes with te Home Hub for example. That states, in many places, "Your Hub and Openreach Modem" which is quite clear. Oops!
Re my previous reply, did I misunderstand you?
That quote seems to confirm BatBoy's view that the modem belongs to him.
However, even if that is what you meant, I still don't imagine that has any legal weight.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 53.5/15.2Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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For BT Residential Infinity, both the hub and modem are yours to keep.
The modem does not belong to you. read what you should do if you move
http://bt.custhelp.com/app/answers/detail/a_id/13737...
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