Friday I ordered my upgrade to Infinity, at the end of the order process it gave me an activation date of 11/1/2013.
I received my order confirmation email straight away but am still awaiting a 2nd email from them. My order is not yet showing in My BT, and the first email says ring them if I have not heard anything after 5 days.
My question is, how reliable is the activation date, as I will have to book Friday off work and should I be concerned my order is not showing yet?
Thanks