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>> BT Broadband

Steve_D
(committed) Tue 29-Jan-13 18:14:53

Routing issue

[link to this post]

I'm unable to reach www.rapidgator.net Anyone else on BT having issues? I just get connection timed out. Seems to be reachable for a friend on Sky, so I assume it's BT specific. Started yesterday.

jchamier
(knowledge is power) Tue 29-Jan-13 18:17:37

Re: Routing issue

[re: Steve_D] [link to this post]

In reply to a post by Steve_D:
I'm unable to reach www.rapidgator.net Anyone else on BT having issues? I just get connection timed out. Seems to be reachable for a friend on Sky, so I assume it's BT specific. Started yesterday.

Works here, BT Infinity 2 using a Draytek router and Openreach VDSL modem.
(Farnborough, Hampshire).

James BT Infinity 2 19/09/2012 - Estimate 44.6/6.5 - Install 52/12 - Actual 46 / 8 Mbps
_{Huawei VDSL -> Draytek router -> Apple Airport Extreme -> Belkin Switch -> Windows/Mac/Linux/NAS/Phone

13 years of broadband - 1999 ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(19M/16M)/BT FTTC(46M)}

StephenTodd
(committed) Tue 29-Jan-13 18:45:00

Re: Routing issue

[re: Steve_D] [link to this post]

Works here; Infinity2, HomeHub 3B, Winchester, Hants. 86.171.109.xxx

NOT using BT DNS; but BT DNS resolves to same address.

Text

Tracing route to www.rapidgator.net [195.211.223.18]
over a maximum of 30 hops: 
  1    <1 ms    <1 ms    <1 ms  192.168.1.254  2    15 ms    15 ms    15 ms  217.32.147.100
  3    16 ms    15 ms    15 ms  217.32.147.142  4    25 ms    25 ms    25 ms  213.120.181.178
  5    25 ms    25 ms    25 ms  217.41.169.79  6    22 ms    22 ms    22 ms  217.41.169.107
  7    24 ms    24 ms    45 ms  109.159.251.111  8    35 ms    39 ms    36 ms  core2-te-0-0-0-14.ilford.ukcore.bt.net [109.159.251.43]
  9    31 ms    31 ms    31 ms  transit2-pos9-0.telehouse.ukcore.bt.net [62.6.201.122] 10    32 ms    32 ms    31 ms  t2as2-tge1-4.uk-lon1.eu.bt.net [166.49.214.129]
 11    27 ms    26 ms    26 ms  t2a1-ge4-0-0.uk-lon1.eu.bt.net [166.49.135.17] 12    29 ms    30 ms    29 ms  ge-1.linx.londen03.uk.bb.gin.ntt.net [195.66.236.138]
 13    40 ms    48 ms    39 ms  ae-3.r22.amstnl02.nl.bb.gin.ntt.net [129.250.5.198] 14    38 ms    37 ms    46 ms  ae-1.r02.amstnl02.nl.bb.gin.ntt.net [129.250.2.113]
 15     *        *        *     Request timed out. 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.

--
Moved (with trepidation) to BT Infinity 2 for upload speed. Happy BE user for several years.

Edited by StephenTodd (Tue 29-Jan-13 18:48:43)

Steve_D
(committed) Tue 29-Jan-13 19:18:19

Re: Routing issue

[re: StephenTodd] [link to this post]

Curiously I did briefly connect after dropping my session for a few minutes and presumably getting a new IP, although since I neglected to note it down I can't be sure. I assumed that had fixed the issue, but then checking again a few minutes later, it was back to connection timed out. My traceroute appears to be normal:

Tracing route to www.rapidgator.net [195.211.223.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 14 ms 13 ms 16 ms 213.120.155.224
3 14 ms 14 ms 13 ms 213.120.155.158
4 15 ms 14 ms 14 ms 217.41.216.146
5 15 ms 14 ms 14 ms 31.55.164.215
6 15 ms 15 ms 15 ms 31.55.164.109
7 15 ms 15 ms 14 ms acc2-10GigE-0-3-0-3.bm.21cn-ipp.bt.net [109.159.248.242]
8 26 ms 23 ms 23 ms core2-te0-3-0-15.ealing.ukcore.bt.net [109.159.248.158]
9 18 ms 18 ms 18 ms core2-pos5-0-0.telehouse.ukcore.bt.net [194.74.65.126]
10 19 ms 19 ms 18 ms t2as2-tge4-3.uk-lon1.eu.bt.net [166.49.214.145]
11 23 ms 18 ms 18 ms t2a1-ge7-0-0.uk-lon1.eu.bt.net [166.49.135.49]
12 19 ms 19 ms 18 ms ge-1.linx.londen03.uk.bb.gin.ntt.net [195.66.236.138]
13 30 ms 35 ms 35 ms ae-3.r22.amstnl02.nl.bb.gin.ntt.net [129.250.5.198]
14 26 ms 26 ms 27 ms ae-1.r02.amstnl02.nl.bb.gin.ntt.net [129.250.2.113]
15 * * * Request timed out.
16 * * * Request timed out.

StephenTodd
(committed) Tue 29-Jan-13 20:16:03

Re: Routing issue

[re: Steve_D] [link to this post]

Given that tracert, and that my very similar one works, it doesn't look like an Infinity issue.
Could be something very odd around your hops 4/5/6.
(Looks as if you are closish to Birmingham and routed that way through the BT internal network? Guessing the '.bm.' is Birmingham.
I'm down south, but routed via Sheffield).

Could you have something on your local machine such as a firewall or other safety site blocker?
(I don't see why it should target that site, though).

--
Moved (with trepidation) to BT Infinity 2 for upload speed. Happy BE user for several years.

Steve_D
(committed) Tue 29-Jan-13 20:29:56

Re: Routing issue

[re: StephenTodd] [link to this post]

I'm in Cannock, so yes Birmingham. Another reset of the HH and a new IP and it seems to be working again. I'm wondering whether Rapidgator has a list of banned IPs, and I've copped a couple of them. Although that doesn't explain why it would work very briefly on being handed a new one. All a bit odd.

Edit. No strange firewall stuff, just the HH3 and MSE AV.

Edited by Steve_D (Tue 29-Jan-13 20:38:49)

RobertoS
(sensei) Tue 29-Jan-13 23:38:19

Re: Routing issue

[re: Steve_D] [link to this post]

Plusnet.

C:\Users\Bob>tracert www.rapidgator.net

Tracing route to www.rapidgator.net [195.211.223.18]
over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms  192.168.11.1
2    23 ms    22 ms    22 ms  lo0-central10.ptn-ag04.plus.net [195.166.128.193]
3    22 ms    21 ms    22 ms  link6-central10.ptn-gw02.plus.net [84.93.248.234]
4    22 ms    21 ms    21 ms  xe-10-1-0.ptw-cr02.plus.net [212.159.1.46]
5    22 ms    25 ms    21 ms  ae2.ptw-cr01.plus.net [195.166.129.4]
6    25 ms    21 ms    21 ms  ae1.pcl-cr01.plus.net [195.166.129.1]
7    22 ms    21 ms    21 ms  xe-11-2-0.edge3.London2.Level3.net [212.187.201.213]
8    58 ms    22 ms    22 ms  ae-0-11.edge4.London2.Level3.net [4.69.200.126]
9    21 ms    21 ms    21 ms  ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
10   21 ms    23 ms    24 ms  ae-58-113.csw1.London1.Level3.net [4.69.153.122]
11   22 ms    22 ms    21 ms  ae-11-51.car1.London1.Level3.net [4.69.139.66]
12   23 ms    26 ms    25 ms  xe-0-1-0-6.r02.londen03.uk.bb.gin.ntt.net [129.250.8.137]
13   23 ms    38 ms    67 ms  ae-4.r23.londen03.uk.bb.gin.ntt.net [129.250.5.40]
14   29 ms    38 ms    39 ms  ae-3.r22.amstnl02.nl.bb.gin.ntt.net [129.250.5.198]
15   29 ms    33 ms    30 ms  ae-1.r02.amstnl02.nl.bb.gin.ntt.net [129.250.2.113]
16    *        *        *     Request timed out.
17    *        *        *     Request timed out.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
^{~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.}

Edited by RobertoS (Tue 29-Jan-13 23:43:51)

babis3g
(learned) Wed 30-Jan-13 03:36:06

Re: Routing issue

[re: RobertoS] [link to this post]

clicked reply randomly

Rapidgator works really fast with TT & VM
Maybe here an other problem is appearing with me, as trying to see if works the web mentioned
After 6 hops getting time out.Browsing rapidgator pages loading very very fast
Any idea?

with Talk Talk

Tracing route to www.rapidgator.net [195.211.223.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 5 ms 5 ms 5 ms host-78-145-16-1.as13285.net [78.145.16.1]
3 5 ms 6 ms 6 ms host-78-151-230-9.as13285.net [78.151.230.
4 7 ms 6 ms 7 ms host-78-151-230-20.as13285.net [78.151.230
5 7 ms 6 ms 6 ms host-78-144-1-24.as13285.net [78.144.1.24]
6 6 ms 6 ms 6 ms host-78-144-0-104.as13285.net [78.144.0.10
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

With VM
Tracing route to www.rapidgator.net [195.211.223.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 7 ms 7 ms 10.68.216.1
3 8 ms 7 ms 7 ms hari-core-2b-ae3-719.network.virginmedia.net [81
.96.18.153]
4 8 ms 7 ms 7 ms popl-bb-1b-ae8-0.network.virginmedia.net [81.96.
16.205]
5 8 ms 7 ms 7 ms popl-bb-1a-ae0-0.network.virginmedia.net [213.10
5.174.229]
6 56 ms 6 ms 7 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.10
5.159.2]
7 15 ms 15 ms 15 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
.175.6]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 ........ same until 30th hoop thanks

as13285.net i think is TT but there after? how ever web works great
I have level 3 dns servers for both connections with my draytek but then at draytek DoS is On with almost all features on.Could be that?
Thanks

[IMG]http://www.speedtest.net/result/2393018061.png[/IMG][IMG]http://www.speedtest.net/result/2402574107.png[/IMG]

Edited by babis3g (Wed 30-Jan-13 03:47:16)

RobertoS
(sensei) Wed 30-Jan-13 12:24:56

Re: Routing issue

[re: babis3g] [link to this post]

Yes you're right. The site itself loads fine. Just a router on the way must be set to reject pings.

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