BT traffic shaping, not just P2P

BT Infinity Option 2

SkyDrive without UK VPN: http://i.imgur.com/PdaR0MC.png
SkyDrive with UK VPN: http://i.imgur.com/0tLds3E.png
SkyDrive browser upload over https: http://i.imgur.com/ozBbHQZ.png

BT Cloud without UK VPN: http://i.imgur.com/ZvcXvKx.png
BT Cloud with UK VPN: http://i.imgur.com/9mjrvts.png

Google drive browser upload: http://i.imgur.com/u9xYSv3.png
Google drive client upload with VPN: http://i.imgur.com/Yeyqs99.png
Google drive client upload without VPN: http://i.imgur.com/0fbhOr0.png

I'm seeing similar patterns on nonVPN tests.
I should be upgraded to Totally Unlimited tomorrow; it will be interesting to see if the patterns change.

Are you zagnome on BT forums? I'm sjtp.

Have they confirmed the order?

Yes, they have indeed confirmed it.
The reply email didn't explicitly mention 'totally', and only mentioned 'unlimited' in a telephone context. No mention of no throttling and only quoted the plan name as 'Broadband - BT Infinity Option 2', but it did mention 50GB Cloud so should be the right one.

I won't really believe it till I see it; that part of BT seem to be remarkably creative when it comes to ways of getting things wrong.

How long between the "Your BT.com order confirmation" and the actual order confirmation email?

Hi, I've now had three emails.

12:43 Your BT.com order confirmation
14:15 Thanks for your BT Order: here's the detail
17:20 Your BT service is ready: see what's next

The third one is a little misleading.
My cloud account page shows 50GB, but my Cloud page still thinks 2GB,
and Glasnost thinks my BitTorrent is limited to 77kbps.
Maybe the details will trickle through the archaic BT server setup over the next few hours?

>>>
Oh, and together with the reassuring statement on my account page:
No Phone in this Account ... No Broadband in this Account .

Just updated to
We can't find your calling plan details ... Unlimited Broadband with BT Infinity 2

And back to
No Phone in this Account ... No Broadband in this Account .

Edited by StephenTodd (Mon 04-Feb-13 18:14:10)

Hmm, I've only received the first email. I bet I'll have to wait 5 days before calling them!

Which broadband package is listed under "track my orders"?

Yes I have seen the same mess.

Basically.

I ordered over phone and was told 5th feb activation date by lady on phone and email.
Few hours later same day got email saying order completed. (activated early?).
Glasnost still reported shaping on port 6881.
bt com still reported me on the old package.
Yesterday signed up to bt cloud to do test and got 50 gig space, but was then told by someone on bt's forums everyone gets 50 gig cloud even when not recontracting.
Noticed yesterday also my order (which showed as completed) said the old package name. But when I tried to initiate a new order on the website that was rejected stating I was already on the new package, so more confusion.
Rang up BT again this monring, lady said I am already on new package since saturday, and website is out of date lagging behind. Glasnost test after that call still showed 6881 throttled.
Now having just woke up have ran new glasnost test showing no throttling but conneciton hasnt been reset for change of package yet.

I might test BT cloud to see if throttled, but I am not keen on installing BT's app.

see here.
http://community.bt.com/t5/BT-Infinity/New-Totally-U...

edit now a big LOL

My bt now shows me as having no phone or broadband service.

--edit--

uploading to bt cloud via web interface is full speed, no vpn.

Edited by Chrysalis (Mon 04-Feb-13 23:29:34)

@Zadeks
My initial BT login page https://www.bt.com/appsconsumeraccount/secure/myBT.do now correctly shows 'Unlimited Broadband with BT Infinity 2'

My Cloud is also showing 50GB.

My Glasnost test around 9:00 still showed upload throttling (to around 1Mb).
Same again (9:30)
Your ISP appears to rate limit your uploads.
Details:
* Your ISP appears to rate limit your BitTorrent uploads. In our tests, uploads using control flows achieved up to 15863 Kbps while uploads using BitTorrent achieved up to 982 Kbps.
* Your ISP appears to rate limit uploads on port 6881. In our tests, uploads on port 6881 achieved up to 15863 Kbps while uploads on port 42029 achieved up to 984 Kbps.

I expect it will sort itself out eventually?

~~~~~
If BT had two hands the left hand wouldn't know what the right hand was doing. They have 100 hands, and none of them knows what any of the others is doing.