A new week and no further forward.
That's not quite true as I had yet another BT HomeHub delivered yesterday.
Despite the fact that the person who phoned me on 29/03/2013 assured me that she would call again on 02/04/2013 I'm still waiting.
However I did have a call from someone else from http://bt.custhelp.com/app/contact_email/c/4951
in response to the same matter for which I had inadvertently contacted them again.
So, although she was aware of the first call and had the detrails I went through the complete course of events again.
She asked me what I wanted to happen and reiterated that all I wanted was what I was offered originally and that if mistakes were made it wasn't the fault of myself or Quidco but of BT
She promiised to call back later in the day but I'm still waiting
Also CS in Mumbai promised to call me on April 2nd and I'm still waiting for that call too
Meantime another BT HomeHub was delivered yesterday so I now have
2 x BT Home Hubs
Humax Youview box
No signs of the returns bags that I was told would be sent to me.
The internet connction is live but but the MyBT account says:
there is no internet connection in this lne
Your broadband will cease on April 5th
Your nroadband will be activated on April 5th
Your BTVision will cease on April 5th
Your BTVision will be activated on April 5th
At the moment it's an impasse.
I am now at the end of options,my patience and sanity