User comments on ISPs
>> BT Broadband

Pages in this thread: 1 | 2 | (show all)

Print Thread

Matt182
(member) Thu 28-Mar-13 22:04:41

High pings after 7pm

[link to this post]

Dont know if this is related to the packet loss thread if so then you can just close this and I will post there but for around 3 weeks I have noticed that my ping to some UK gaming servers has increases from 20 to 170 after 7pm then goes back to normal after around 11pm. Some web pages are also slow to load.

This is my trace route to the bbc.

Text

C:\Users\Matt>tracert www.bbc.co.uk
 Tracing route to www.bbc.net.uk [212.58.246.94]
over a maximum of 30 hops: 
  1    <1 ms    <1 ms    <1 ms  BTHomeHub.home [192.168.1.2]  2     9 ms     9 ms     9 ms  217.32.141.4
  3    12 ms     9 ms     9 ms  217.32.140.206  4   148 ms   148 ms   147 ms  217.41.216.130
  5   129 ms   129 ms   131 ms  31.55.164.183  6    14 ms    14 ms    14 ms  31.55.164.107
  7   129 ms   134 ms   137 ms  acc1-10GigE-0-1-0-5.bm.21cn-ipp.bt.net [109.159.248.90]
  8   143 ms   142 ms   149 ms  core1-te0-3-0-3.ealing.ukcore.bt.net [109.159.248.20]
  9    21 ms    20 ms    20 ms  peer1-xe3-2-0.telehouse.ukcore.bt.net [109.159.254.221]
 10    22 ms    22 ms    22 ms  194.74.65.42 11     *        *        *     Request timed out.
 12   139 ms   142 ms   145 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93] 13   141 ms   140 ms   144 ms  132.185.255.165
 14   142 ms   148 ms   147 ms  bbc-vip015.cwwtf.bbc.co.uk [212.58.246.94] 
Trace complete.

Here is a link to my TBB BQM http://www.thinkbroadband.com/ping/share/c7e25437530... from the other day ignore the large wall of red that's when I turned my computer off.

-------------------------------------------------------------
BT FTTC Infinity Option 2

http://www.thinkbroadband.com/speedtest/button/13614...

http://www.speedtest.net/result/2033788623.png

deleted
(deleted) Thu 28-Mar-13 23:43:02

Re: High pings after 7pm

[re: Matt182] [link to this post]

The graph is fine, though look on the BT Infinity board there are many users reporting the same issue (congestion).

Matt182
(member) Fri 29-Mar-13 00:17:54

Re: High pings after 7pm

[re: deleted] [link to this post]

In reply to a post by ryant704:
The graph is fine, though look on the BT Infinity board there are many users reporting the same issue (congestion).

Yeah I had a quick look and found a post regarding high pings but I find that forum hard to keep up with as so many people are posting to complain about this and that, the TBB BQM does not show the high ping but I did start a f8lure graph at 10.30pm and that shows the increase in ping then tailing off again towards 11pm.

Will post a full graph tomorrow night once I got some good data, but all I do know is this has got much worse since BT removed the peak time throttling before I would see high pings maybe once every other month now its every day at the same time.

-------------------------------------------------------------
BT FTTC Infinity Option 2

http://www.thinkbroadband.com/speedtest/button/13614...

http://www.speedtest.net/result/2033788623.png

Chrysalis
(legend) Sat 30-Mar-13 16:28:53

Re: High pings after 7pm

[re: Matt182] [link to this post]

is diff issue, and I see your issue confirmed on the BT forum.

BT Infinity 2 Since Dec 2012 - Estimate 65.9/20 - Attainable peak 110/36 - Current Sync 70/20, Current Attainable 68/23 frown

professor973
(committed) Sat 30-Mar-13 16:51:26

Re: High pings after 7pm

[re: Matt182] [link to this post]

All the "We will never slow you down" we hear lately, should be followed with 'We will leave you to slow each other'!

The difference between genius and stupidity is; genius has its limits.
http://www.pingtest.net/result/68380009.png

Matt182
(member) Sun 31-Mar-13 22:32:19

Re: High pings after 7pm

[re: Chrysalis] [link to this post]

Yeah, I posted over there as well but will also post here to get as much exposure seeing as BT are burying their head in the sand.

29th March
http://f8lure.mouselike.org/archived_graphs/109.152....

30th March
http://f8lure.mouselike.org/archived_graphs/109.152....

31st March (so far)
http://f8lure.mouselike.org/109.152.71.100_small.png

And a link to my live graph http://f8lure.mouselike.org/index.asp?DoAction=ViewH...

Ignore the wall of red, that�s just when I turn my computer off.

Also sent them a message on twitter but I don't hold out much hope in this being resolved any time soon.

-------------------------------------------------------------
BT FTTC Infinity Option 2

http://www.thinkbroadband.com/speedtest/button/13614...

http://www.speedtest.net/result/2033788623.png

deleted
(deleted) Fri 12-Apr-13 22:23:16

Re: High pings after 7pm

[re: Matt182] [link to this post]

Online gaming is hopeless now in the evening. Just tried to play Halo 4, completely unplayable.

Back when BT were rolling out 21CN I seem to recall them making much of the ability to prioritize traffic of different types. Did anything come of that, or is a free for all the best we can expect?

StephenTodd
(committed) Sat 13-Apr-13 09:57:09

Re: High pings after 7pm

[re: deleted] [link to this post]

It seems from the BT forum (mentioned a couple of times above) that the issue is particular bad in the south-west; though not limited to it.

--
Moved (with trepidation turned relief) to BT Infinity 2 for upload speed. Happy BE user for several years.

deleted
(deleted) Mon 15-Apr-13 12:34:07

Re: High pings after 7pm

[re: StephenTodd] [link to this post]

I was getting about 120-140ms to froschroom.com (UK based) last night in game (QuakeWorld), but pinging the IP directly was coming back at around 19ms.

Very very weird.

Fortunately QW has a bunch of proxies available so I was able to reroute via mattlantis.net (also UK based) and had a stable 19ms.

FWIW I'm in SW London but get routed via Sheffield.

Edited by deleted (Mon 15-Apr-13 12:34:31)

ian72
(knowledge is power) Mon 15-Apr-13 12:55:39

Re: High pings after 7pm

[re: deleted] [link to this post]

Are you sure both were the same device? They might be fronting the servers with something that responds quickly to a ping whereas the back end servers themselves are loaded with the game traffic.

It may also be that a ping and a response time are very different things. The latency in game could be measuring a number of other factors as well and using a completely different protocol (and could be the game protocol is being shaped whereas pings are not).

Pages in this thread: 1 | 2 | (show all)

Print Thread

Jump to