Home hub 4

Don't get too excited, they must be getting rid of old stock, my home hub 3 arrived today for installation on the 15th. Was hoping for the new one.

I've got a new Hub waiting to be delivered. As much as I like the idea of getting HH4, I strongly suspect it will still be the HH3!

Yes, I thought it was too good to be true when I read they were sending them out on the 10th! Post back with what they send you....

Only some of the BT packages have the new hub 4.

Which ones?

I believe the new infinity packages do, but only if you order by phone.

Not what it says in the press release

The BT Hub 4 will be rolled out to BT Broadband and BT Infinity packages over the coming months, starting from Friday May 10. From June, existing BT customers will be able to upgrade for free to the new hub when they take out a new contract or they can buy one at a special price of £35 including VAT from www.bt.com.

yes so its easy for new customers, just do the free upgrade, since you on a new contract anyway its effectively no penalty. You may also find yourself getting switched to 12 month contract from 18, like I did when recontracting for p2p throttle removal.

In reply to a post by Chrysalis:

yes so its easy for new customers, just do the free upgrade, since you on a new contract anyway its effectively no penalty. You may also find yourself getting switched to 12 month contract from 18, like I did when recontracting for p2p throttle removal.

I had the same when I did the P2P but still not convinced BT have really changed it to shorter contract. Is there anywhere on the BT site you can check outstanding contractual commitment?

Has hh4 any advantages over hh2

If on ADSL2+ and in a non-congested 2.4Gig wifi area then probably not.

Wi fi seems to be okay here, on fibre inf 2

I ordered BT Infinity online on May 10 as a new BT broadband customer, noticed that it was still HH3. Asked later online if I could have HH4. Told, not yet , I indicated that I would cancel the order if I only got HH3 so I was told the number to call to cancel. Decided not to.

I'm so glad I live in the middle of no where, I have both bands to myself.

Shame my connection is only 26Mbps

The HH4 is nothing to get excited about tbh...

In reply to a post by Mork:

Yes, I thought it was too good to be true when I read they were sending them out on the 10th! Post back with what they send you....

Hi, I got another HomeHub 3!!

However, my original one was a Type A, but this one is a Type B!

Not certain what the difference is, although I've seen suggestions that it is of different manufacture!

In reply to a post by johnjburness:

In reply to a post by Mork:

Yes, I thought it was too good to be true when I read they were sending them out on the 10th! Post back with what they send you....

Hi, I got another HomeHub 3!!

However, my original one was a Type A, but this one is a Type B!

Not certain what the difference is, although I've seen suggestions that it is of different manufacture!

Type B is better if you run a server/IP camera etc from home as it has NAT Loopback whereas the Type A doesn't.

John.

In reply to a post by John_ON:

In reply to a post by johnjburness:

In reply to a post by Mork:

Yes, I thought it was too good to be true when I read they were sending them out on the 10th! Post back with what they send you....

Hi, I got another HomeHub 3!!

However, my original one was a Type A, but this one is a Type B!

Not certain what the difference is, although I've seen suggestions that it is of different manufacture!

Type B is better if you run a server/IP camera etc from home as it has NAT Loopback whereas the Type A doesn't.

John.

Hi, I signed up for Infinity 2 as a new user on Monday 13th and my HH4 (type A) arrived in post today. Due to be connected next Tuesday - switching from O2 as I didn't want to go to Sky.

Mike

In reply to a post by MikeBRS:

In reply to a post by John_ON:

In reply to a post by johnjburness:

... nested quotes trimmed ...

Hi, I got another HomeHub 3!!

However, my original one was a Type A, but this one is a Type B!

Not certain what the difference is, although I've seen suggestions that it is of different manufacture!

Type B is better if you run a server/IP camera etc from home as it has NAT Loopback whereas the Type A doesn't.

John.

Hi, I signed up for Infinity 2 as a new user on Monday 13th and my HH4 (type A) arrived in post today. Due to be connected next Tuesday - switching from O2 as I didn't want to go to Sky.

Mike

You're lucky. I'm only on ADSL2+ but my HH3 Type A arrived 5 hours after the wires had been swapped over (from BE). Luckily, the connection ran happily on a Netgear DG834v4 until the HH3 arrived.

John.

Does it actually say Home Hub on the box or unit? The same device is being rolled out to Business users too - but wondering if they are identical or have different firmware.

I would imagine Business has different firmware so they can control the router more...

In reply to a post by ryant704:

I would imagine Business has different firmware so they can control the router more...

By control it more you mean turn Openzone on & off?

You can opt out of Openzone on a residential line, I mean they have more settings in the router. Maybe even line stats...

In reply to a post by ryant704:

You can opt out of Openzone on a residential line, I mean they have more settings in the router. Maybe even line stats...

Got line stats on the Home Hub as well.

Got line stats on the Home Hub as well.Unless you are on FTTC, in which case they are in the (initially locked) modem.

In reply to a post by StephenTodd:

Got line stats on the Home Hub as well.Unless you are on FTTC, in which case they are in the (initially locked) modem.

your point?

2.4GHz is definitely better on the HH4 against my HH3b, in the furthest away point in my house the signal strength in the HH3b was -80dBm with the HH4 it is -62dBm so it is considerably stronger.

5GHz in the same position is obviously weaker but it is still showing a signal strength around what the HH3b managed on 2.4GHz so the jobs a good'un.

When you connect to the HH4 via wireless it is also much, much quicker.

With each 3db representing a doubling of signal, these figures would equate to a wireless signal of 64 times as strong, which takes some believing.

Are you using the same pinch of salt as I am?

In reply to a post by FRS_Plunderer:

In reply to a post by StephenTodd:

Got line stats on the Home Hub as well.Unless you are on FTTC, in which case they are in the (initially locked) modem.

your point?

My point is that Got line stats on the Home Hub as well. is only partly true.
The HomeHub does have line stats for ADSL lines.
However, if you are on FTTC, the HomeHub does not know about or hold any relevant line stats.

If taken from a macbook. OSX is quite good at misreporting. Stats taken 1 second can show -80, stat's a second later can show -50 etc.

I take the reporting on my macbook with a giant pinch of salt.

The realworld test with throughput testing etc is far more appropriate. I've always found 5Ghz to be useless unless in the same room. 1 floor up - directly above the router 2.4GHz is better.

As with some speedtests, a bushel of salt often needed

In reply to a post by professor973:

With each 3db representing a doubling of signal, these figures would equate to a wireless signal of 64 times as strong, which takes some believing.

Well i can only tell you what inSSIDer is reporting, believing it or not is your choice, but don't forget these results are using the RSSI off various consumer network cards, not a million quids worth of Arqiva test equipment.

Its just shown -25dBm up against the HH4 and -58dBm in the bedroom furthest away from the HH4. Whether the numbers reported are accurate or not is irrelevant given the numbers reported in the bedroom using the HH3 were worse by a significant amount. The point is the HH3 was worse.

Even if i just rely on WiFi signal indicators on different devices the signal strength is clealy higher using the HH4 over the HH3 so unless the HH3 had some voodoo ESP paul daniels powers going on where it could suppress the signal strength indicators on various devices then i can only assume the HH4 distributes the WiFi signal in a more efficient manner.

In reply to a post by professor973:

As with some speedtests, a bushel of salt often needed

So then how are you finding the WiFi coverage on the HH4 you own?

Not as good as my Fritzbox 7390, Billion 7800N or Airport Extreme. About the same as my HH3

I've just received my HH3 and due to go active next week (it arrived early because it was sent before I cancelled a previous order).
I rang BT and complained saying I wanted the HH4 and with a bit of persuasion managed to get them to send me a new one but they said it can only be sent once my service is active. I thought this may have been a ploy to keep me as a customer because once its active there is no going back but there are notes on my file to send it out.

In reply to a post by professor973:

Not as good as my Fritzbox 7390, Billion 7800N or Airport Extreme. About the same as my HH3

Odd that cos mine is noticeably better than my HH3b, that said i dont have a personal router archive to compare it against.

Does it matter if it's a HH3 or HH4 you get? I due to get a HH3 with my infinity going live next week touch wood (I should receive the package on friday) service due to be installed next tuesday. I ordered the infinity option 2 last friday with a MAC

Nah, either will be fine.

Better wireless speeds from the Hub4 as far as I can see, but so much as to worry about.

In reply to a post by Zarjaz:

Nah, either will be fine.

Better wireless speeds from the Hub4 as far as I can see, but so much as to worry about.

Ah OK to be honest I not too overly bothered about wireless prefer wired myself but might experiment with wireless on my phone or something

In reply to a post by NUTTER44444:

Does it matter if it's a HH3 or HH4 you get? I due to get a HH3 with my infinity going live next week touch wood (I should receive the package on friday) service due to be installed next tuesday. I ordered the infinity option 2 last friday with a MAC

My HH3b always worked impeccable and the wireless range was better than the routers i had previously owned (Netgear DG834n, Speedtouch 585v6 and 3 or 4 different Sky routers) but the HH4 is even better than the HH3, wireless range is improved again and i am seeing better thoughput on it via wireless on every device i have tried (3 laptops, Nexus 7, Nexus 4, Xperia S, Galaxy Tab 2, Motorola Defy and the main PC if i turn the homeplug off)

In reply to a post by Alnath:

In reply to a post by NUTTER44444:

Does it matter if it's a HH3 or HH4 you get? I due to get a HH3 with my infinity going live next week touch wood (I should receive the package on friday) service due to be installed next tuesday. I ordered the infinity option 2 last friday with a MAC

My HH3b always worked impeccable and the wireless range was better than the routers i had previously owned (Netgear DG834n, Speedtouch 585v6 and 3 or 4 different Sky routers) but the HH4 is even better than the HH3, wireless range is improved again and i am seeing better thoughput on it via wireless on every device i have tried (3 laptops, Nexus 7, Nexus 4, Xperia S, Galaxy Tab 2, Motorola Defy and the main PC if i turn the homeplug off)

I just want wireless to work if I decide to use it without my connection cutting off! Had horrendous problems with my router I got just now (DGND3700V2) use wireless and torrents and the connection would die a lot! I mean as I said I not too bothered about wireless much for now as I will mostly be wired I just want infinity to work for me! Been waiting a while for this 41.6 down and 6.5 up is quite a big difference compared to 2 down and 1 up I getting currently!

If you want to upgrade, BT are now selling the Hub4 for £35.

http://www.productsandservices.bt.com/consumerProduc...

Thanks, that's does look interesting, just very annoying that I didn't get one for free! I will probably stick with HH3 for now and upgrade to a Netgear DGND4000 if I ever bother to upgrade.

Went ahead and ordered one today for 35 quid. Can always keep the HH3 as a spare incase the HH4 goes down (also got a NETGEAR DGND3700v2 as another backup) Would people say the HH4 is better than HH3?