Best thing to do.
Hold a pin in the reset button of the homehub. Leave all of the settings unchanged once it's reset.
Try to connect everything.
If things will not connect after the reset you have a faulty hub. In this case call BT and get it swapped. There should be no need to change the settings, but there's always the exception.
It COULD be that the 5ghz band has such bad signal that your devices are not connecting properly.
To test this do the following:
To change the Hub 4 SSID name:
Open your web browser on a device connected to the Hub and go to http://bthomehub.home
to open the Hub manager
Click on Advanced Settings and enter your Hub admin password when prompted. The default password can be found on the label on the back of the Hub
Click on Continue to Advanced Settings
Click on Wireless then 5GHz
Change the "Wireless SSID" to a new name
Click Apply to save the changes
Now try to connect to the original name, not the one you just created. This will force it to 2.4ghz.
Now standing next to the router, try to connect to your 5ghz network. If it will not work it means faulty router. The router isn't broadcasting 5ghz properly. Get it swapped. Even if it works on 2.4 it should also work on 5 in close proximity to the router.
It sounds to me as if DHCP is not functioning on the router for whatever reason. Once one PC is online that's it.
Resetting the hub will break your BTWiFi and BTFon connections. If you use this to get it back do the following:
You need to head over here https://www.bt.com/wifi/secure/status.do;jsessionid=...
Opt out of BT Wifi.
Then re-login, via the link above. Select Opt in. This retriggers the BTWiFi and BTFon to work.
Edited by ukhardy07 (Fri 12-Jul-13 16:25:57)