.......no criticism of you intended Mr Saffron.
BT advertise the same deals on their own website and don't mention there that its for new customers only.
So this is more about how tricky some of BT's marketing is - I truly thought I would qualify for the offers when I rang up - but no. It makes me feel existing customers are somewhat disadvantaged and not valued.
Also moving to the Infinity package I lost the benefit of free evening calls (inclusive with my previous BT package) as this package includes free weekend calls only. In order to retain the free evening calls I had to buy a package of free evening and weekend calls for £2 per month (thus duplicating weekend party of the deal).
So my comment to other readers is - check all the details of the deals carefully - they may not be quite the bargain you are hoping for.
Edited by ronm (Fri 19-Jul-13 16:45:41)