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Standard User Cat1
(regular) Wed 21-Aug-13 11:36:10
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Speed is shocking

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For the last week or so I have had my internet stop working and disconnecting. Now it's staying on but the speed is terrible. I am on the Unlimited package and in contract or I would be leaving!!! I have just done a speedtest on this site and it's terrible.

We have tested the speed of the connection and have recorded an average download speed of:
0.16 Mbps

I have done a fault test on BT and it says my line is fine. I am currently connected to the test socket and not making a difference. I don't know if it's a problem with my socket somewhere, phone line or broadband itself. I have bought new wires and filter and not made a difference. Tried connecting wirelessly and via ethernet cable and nothing makes a difference. Not sure what else to do but it's virtually impossible to do anything online and every page take forever to load
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 21-Aug-13 13:04:14
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Re: Speed is shocking

[re: Cat1] [link to this post]
Post router stats.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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