User comments on ISPs
>> BT Broadband

Schrodingers_Cat
(experienced) Thu 19-Dec-13 20:12:30

Well Done BT On My BT Infinity Upgrade

[link to this post]

Many people only post if there's a problem, so I thought I'd post some praise for a change.

Upgraded from regular broadband to BT Infinity2 a week ago. The engineer took just 5 minutes to make the change. My new BT Home Hub 5 has disconnected just once in that entire week...and has remained on a constant speed of 76.93mbps. I can now download all 15gb of Bioshock Infinite from Steam in just 19 minutes. It used to take over 7 hours.

And its all pretty much the same price I was paying before. So well done BT....I'm quite happy.

ian72
(knowledge is power) Fri 20-Dec-13 11:03:10

Re: Well Done BT On My BT Infinity Upgrade

[re: Schrodingers_Cat] [link to this post]

I had a similar experience almost a year ago now, a little slower connection than yours (around 50Mb) but install was a breeze and it has worked faultlessly ever since.

woodwalker
(newbie) Fri 20-Dec-13 11:17:10

Re: Well Done BT On My BT Infinity Upgrade

[re: Schrodingers_Cat] [link to this post]

my change over with free install and hub5 went smoothly - however, been on since 6th December and hasn't settled to a steady download speed, varying from anything from 23mb to 73mb (and it doesn't make any difference on time of day or night - it is eratic) - not noticed anything untoward when online (used to get 17mb on copper line) - but would like the thing to stop jumping around all over the place (no other users connected, nothing running except speed checker on this site)

MHC
(sensei) Fri 20-Dec-13 11:40:56

Re: Well Done BT On My BT Infinity Upgrade

[re: woodwalker] [link to this post]

It is a line issue or external influence?

Can you install Router stats and record Sync and SNRs for 24 hours?

http://vwlowen.co.uk/RouterStatsHub/routerstatshub.htm

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C

taurus excreta cerebrum vincit

RobertoS
(sensei) Fri 20-Dec-13 19:11:23

Re: Well Done BT On My BT Infinity Upgrade

[re: woodwalker] [link to this post]

@woodwalker
Are you connecting wired or wireless to your router?

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
^{~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.}

Print Thread

Jump to