MJ Quinn the WORST COMPANY EVER!!!

Hi All. Happy New Year!!! I am to sure if this is the correct place for the post, but here it goes!

I should have written this earlier, but I could not find time to do it.
In August 2013 I have signed up for MI training with MJ Quinn, the biggest mistake I have ever made!!! To be honest I was very happy I am going to start working for them, because what they were promising sounded very good. Long contract and good money, they were promising 6 jobs a day, that�s the only reason I have started, what more can I want!
But that was far from the reality! I was never to be given enough work, although I have called every day asking for extra work the answer was always the same �We don�t have any more work, unfortunately there is short spell!!!� That �short spell� continued for month and half, for that time my average complete jobs was below 4, which worked out below £80 a day, money before tax and fuel! Try surviving on this when you are the only person providing for a family, I have a wife and a baby at home!
I need to mention this, it�s not that I was not able to do the job, it�s that I was never given enough work!!!
So after month and half I have decided to leave. What they did after I have explained the reason for me leaving (the reason is �Not enough work and I was not able to support my family�) is to not pay my earnings for the last 2 weeks (£595), because I have signed training agreement, which states that if you leave earlier than 6 months you have to cover the expenses for the training! I have checked it with a legal adviser, does not matter the reason one has to pay for the training if leaves early!
So for two months with MJ Quinn I can say they are the worst company. Also I have wasted my time and pretty much I didn�t earn anything for 2 months.
I need to mention this as well: my mate completed the training with me, although they keep telling you that they will help you during your first week alone that was not the case with my mate! His first day alone he rings Controls to ask for assistance, they didn�t even know who his manager was! So he is out on the field until 8-9 p.m. that day and manages to complete 1or 2 jobs. The next day he quits, went back to Liverpool to return the van and he met one of the chaps we did the training with, that chaps is returning the van too and guess why same reason � NO SUPPORT�. I had same sort of problems too, no support, tried to get through to Controls no one is answering!
STAY AWAY FROM MJ QUINN!!! THE WORST COMPANY!!!
Sorry for the long post!

What has this to do with BB or even BT?

It's probably not the best place to be posted, but MJ Quinn is a contracting company for BT Open Reach. They install broadband for almost all of the providers!

Edited by deleted (Sat 04-Jan-14 00:50:08)

You do seem to have had a very nasty experience, and the others you describe as well.

But it is just some FTTC installations. There is of course no way any of us can choose who installs our FTTC.

They would probably have just got rid of you all anyway soon, as self-install is now available to ISPs.

In reply to a post by RobertoS:

You do seem to have had a very nasty experience, and the others you describe as well.

But it is just some FTTC installations. There is of course no way any of us can choose who installs our FTTC.

They would probably have just got rid of you all anyway soon, as self-install is now available to ISPs.

Yes, you are right you cannot choose. As for "getting rid of us", who is going to connect you at the CAB?

I had an install from a Quinn Worker and he was awful

attitude was I cant be arsed from the start then starting hissing and clicking his fingers at my cat, errrm!

Last straw was having to plug in my own telephone line back into the socket lol, erm was simply replacing the face plate too much effort !

In reply to a post by Stanman_24:

I had an install from a Quinn Worker and he was awful

attitude was I cant be arsed from the start then starting hissing and clicking his fingers at my cat, errrm!

Last straw was having to plug in my own telephone line back into the socket lol, erm was simply replacing the face plate too much effort !

Not nice, but unfortunately you get people like that!

I can foresee Quinns and Kellys moving to be directly employed by BT Retail once Openreach offer Self Install to providers.

Whereas TalkTalk will ramp up their use of Qube who offer subbies pay and conditions worse than the dole.

In reply to a post by davidd_ma:

Yes, you are right you cannot choose. As for "getting rid of us", who is going to connect you at the CAB?

The bulk job is done. Proper Openreach engineers will be able to cope with the ongoing workload.

Maybe you haven't seen a few reports on here of Kelly's/Quinn's engineers having abort the install because their area manager hadn't given them a cabinet key .

But you and the others have had a really rough deal. I can only sympathise - can't help.

Edited by RobertoS (Sat 04-Jan-14 22:25:05)

Post deleted by MrSaffron

Glad my engineer isn't MJ Quinn or Kellys. A real proper Openreach engineer. Thanks godness.

Post was deleted because of the insults on groups of people.

Annoyance at a firm from personal experience is perfectly fine to post, but when the language is insulting to groups of people it has gone beyond fair and reasonable comment on the facts

In reply to a post by adslmax:

... A real proper Openreach engineer. Thanks godness.

Which religion would that be?

In reply to a post by adslmax:

Glad my engineer isn't MJ Quinn or Kellys. A real proper Openreach engineer. Thanks godness.

There's been several reports of some of them (BT Openreach )not doing the job properly too, assuming that they actually turn up ,as they have a poor track record for failed appointments

Some not having the test equipment with them, and cutting corners , like they are going for a world record of quickest instal time,lol

Edited by tommy45 (Sun 23-Feb-14 17:55:16)

Mine is taking 40 minutes by the job from engineer and yes he bring all his tool, testing kit and doing a great job. Very neat job. He is a professional engineer. He even checked the phone line for any quiet line test and also checked speedtest of broadband via BTw speedtest. Thanks godness.

Edited by adslmax (Sun 23-Feb-14 18:08:01)

Agreed, it was rather OTT.

In reply to a post by Rastus:

In reply to a post by adslmax:

... A real proper Openreach engineer. Thanks godness.

Which religion would that be?

The Church of the Latter Day Wonderpeople?

Errm sorry bud but I think ur very wrong about Quinn's. I work for them ATM, and earning £400+ pw
And that's without calling up for extra jobs. Yes they do have their dry spells but that's only because openreach are holding back so Iv been told. Dry spells don't last long a month it lasted I think. But that said once the the work picks up again ur laughing get ur jobs done early properly closed down jobs on time and correctly then u will get more work. They will give u what u can handle there are the best company Iv worked for. I'm 30. Worked in for Virgin media u treat their staff like [censored] call u forcing more work on u pushing u too the limit getting every penny's worth out of u. Iv worked for tons of agency's shovelling sand every 45 minutes then using a sledgehammer for an hour then 20 min. Break try doing that for 12 hours a day 6 days a week for £500 pw. U just don't know what a hard graft is. Slagging a company u know nothing about. Iv been with Quinn's for a year now as there's not one bad thing I can say about em. But I can go on aaaaall day on how many other [censored] company there are out there that don't give a damn about their staff.

Nothing wrong with MJ Quinn (At least their engineers) as far as my opinion goes.

We had Infinity installed on Monday by a really nice engineer from MJ Quinn who knew his stuff and was up for a chat. He phoned us up 2 hours early asking whether we wanted it installed a bit earlier, so they clearly don't push their engineers as hard as Openreach by the sounds of it.

Also they seem to have a much more relaxed approach to things which is nice.

He did mention another company which treated their employees really badly and pushed them very hard (Another contractor) but can't remember the name.

If BT Openreach had the same relaxed approach to things then we'd have more transparency and probably more luck when it comes to whether the engineer turns up or not.

Is that you reporting slow speeds?

In reply to a post by BatBoy:

Is that you reporting slow speeds?

Where? I've posted an issue with my Infinity Connection over at the BT Forums but it isn't an issue cause by the MJ Quinn engineer.

Well seems Contracting is not for everyone. I worked for MJ Quinn for over 12 months and received training as a Managed Installer and Copper Overhead Engineer. Most days I received a full workload and every week I was consistently earning £500 - 650! I enjoyed the job and in the South West we had a keen, fair and hard working Manager.
This experience has stood me in good stead and I am now working as a Project Manager for another Telecoms contracting business delivering Fibre Services.

if only your provider,or company engineer worked on behalf would offer him pay and support.he woukd of done his best.However,these super rich providers are not only laffin at there customers,promising good conection.ther laffin at engineers who are not given time to provide the service your paying for.I as an engineer,know i cant provide the good job customers are promist by the money grabing provider.Even if the engineer does a bad job,they still get payed by agreement...thats why they dont care if the engineer gets payed....so were all gettin screwed by provideres...

I had MJ Quinn install my fibre, and while everything worked as it should have, they didnt do that much. Literally plugged in the BT router, had his mate go to the cabinet, and I presume they send a signal down the line so it buzzes or something down the line so they know exactly which line it is. That was it.

They were in and out of the house in 10 minutes.

The problem with anything technical is there is a difference between people who are in to computers and people who learned it at college or university.

I can say I have had the same experience, I was promised loads of work, I under taken training with them, its now been four months and the work is gonna be next week for the last month and a half.. I cant even go on my summer holiday cause of the lies.. and any training they want cost for ha.. they have cost me thousands upon thousands .. what a joke.. Stay clear.. infact they are probably in trouble any wayfrom what ive heard

you are off your nut or work for Mj quinns.. ask the 36 engineers that haven't worked for months

this isn't about fibre or broadband or the service provided this is about MJ quinns and the way they treat contractors

In reply to a post by RobertoS:

In reply to a post by davidd_ma:

Yes, you are right you cannot choose. As for "getting rid of us", who is going to connect you at the CAB?

The bulk job is done. Proper Openreach engineers will be able to cope with the ongoing workload.

Maybe you haven't seen a few reports on here of Kelly's/Quinn's engineers having abort the install because their area manager hadn't given them a cabinet key .

But you and the others have had a really rough deal. I can only sympathise - can't help.

I don't know of you are aware but Kelly's are also used by Virgin for new customer site surveys. An installation project I managed just recently took almost three months due to Kelly's failure to feed back that civil works were required before the wiring installation could take place. Unsurprisingly an installation team considered the job not doable and departed. All a call to Virgin achieved was the booking for another site survey to take place some three week later,

Eventually I was advised by phone that the installation engineers would be turning up on a particular date. Assumed to be civil contractors that was booked, I was taken aback when another installation team turned up instead. They turned out to be independent contractors who were paid on results and wasn't prepared to walk away on the job.

They just got underway with the civil works required, after negotiating a rate for the job back at base, and completed the installation after three hour's hard graft. Their viewpoint of Virgin using Kelly's workforce is unprintable here.

So I would say that Keller's are a strong contender for the providing a service to the customer.

Eh?

What customer?

Have you read the thread, and also looked at the dates?

In reply to a post by RobertoS:

Eh?

What customer?

Have you read the thread, and also looked at the dates?

The tread is about Quinn's supposedly being the "worst company ever". I wouldn't know because I have no personal experience of their activities. But that is quite a sweeping thread heading to make. I simply related that another company is quite adept in messing things up and gave chapter and verse of one example.

Why you would want to jump in and make valueless comment is beyond my comprehension. Reading the thread in flat mode has its disadvantages, but I did read every comment made before making a contribution. Content rather than observing the date and time of the posting makes more interesting reading. Perhaps you should try that concept in the future.

In reply to a post by trolleybus:

In reply to a post by RobertoS:

Eh?

What customer?

Have you read the thread, and also looked at the dates?

The tread is about Quinn's supposedly being the "worst company ever". I wouldn't know because I have no personal experience of their activities. But that is quite a sweeping thread heading to make. I simply related that another company is quite adept in messing things up and gave chapter and verse of one example.

Why?

Read the Opening post. It's about Quinn's as an employer, by one of their employees. Most of the thread is on the same theme. It also died in June 2014, apart from being resurrected in October 2014 by a post no-one replied to by someone claiming Quinn's are great employers.

Then further resurrected this month by a newbie making an almost incoherent post, who from what I can make out isn't someone I would want touching my broadband connection. Generally bad attitude.

Then three posts by another newbie, chris8t2, basically on topic.

At the end of all that you come in with a reply to my post of 4 Jan 2014 which was part of a fully on-topic exchange with the OP about his complaint. Why you replied to that post of mine with something nothing at all to do with anything previous to it in the thread I have no idea. And don't go saying I introduced Kelly's to the thread - that was clearly just part of opining that Openreach's use of subcontractors in general would soon decrease considerably.

How on earth a story about a Kelly's and Virgin cockup recently contributes to a discussion I had 16 months ago with a disaffected Quinn's employee is of any interest to me is completely beyond me.

As for "So I would say that Keller's are a strong contender for the providing a service to the customer", (even assuming you meant Kelly's) - what has that to do with anything in any post of the thread? They are a strong contender for supplying what service to which customer?

So don't be so damn rude! I expressed surprise at your post and asked which customer you were on about. And "concept"? What concept?

The only thing to do with concepts is your lack of conception of what any of this thread is about.

O dear, I accidently dug up a skeleton and then tarnished it with an unnecessary story of poor service from another company. Well mistakes happen and if only your earlier post had not been so dam brief an immediately apology would have been made. I can't wind back the clock, so we will all have to live what is now carved in stone. I will now retreat to get the egg off my face.