Wonder if anyone can help me- i had a Ip Profile of 55 up till End of November my full broadband went off and i did a speedcheck on the line and got 39, i am on btinfinty 2 i have never had over 9 meg upload aswell - i seen a direct email adress on another post on here and i decided to contact the Bt Guy and with-in 10 mins i had a reply- they sent out an engineer to the house he was here for 2 hours and 30 mins on 31st dec he swapped out my hh3 and gave me the HH5 here is my results for the test tonight as ya see i am not getting the 55 i was sold
Download speed achieved during the test was - 45.22 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-45.88 Mbps .
IP Profile for your line is - 45.88 Mbps
surely my line speed can be put back or tried with higher speeds-
can anyone please help me what to do next i was promised a call back on Monday but no Call Many thanks for reading this-