1600 more staff, the TBB news story made it out to be related to the rollout (tbb shown mercy?), I didnt know about this thread until someone posted in the general broadband section.
I have always said if openreach were to actually fix all faults instead of pretending they dont exist and also do it in a timely manner they would be in trouble, as I imagine their costs would sky rocket, their profits seem to be related to their faults management.
Of course they can still pass of faults as a non fault, but it seems now they been told to stop hanging around on diagnosed faults and hence this recruitment drive, so basically they were undermanned by 1600 engineers and have got away with it for a number of years.
The question is now, where will this cost get passed onto? the shareholders wont eat it, are we to see higher callout fees, higher install charges?
Edited by Chrysalis (Tue 20-May-14 16:23:39)