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Standard User 4M2
(knowledge is power) Tue 20-May-14 15:57:33
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Re: BT in trouble, hiring more staff


[re: pcoventry76] [link to this post]
 
In reply to a post by pcoventry76:
Yes there are 2 below on the skirting board. I don't use the phone so I only need 2.


Sounds like you are "good to go" for vdsl FTTC smile
Standard User pcoventry76
(knowledge is power) Tue 20-May-14 16:04:42
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Re: BT in trouble, hiring more staff


[re: 4M2] [link to this post]
 
In reply to a post by 4M2:
In reply to a post by pcoventry76:
Yes there are 2 below on the skirting board. I don't use the phone so I only need 2.


Sounds like you are "good to go" for vdsl FTTC smile


Sure hope so. I am not going to cancel this one I wish I had not cancelled BT or else I'd be on it now but only for the connection. I AM glad I did for the service I would have got which was mediocre at best.

5 working days and counting smile
Standard User pcoventry76
(knowledge is power) Tue 20-May-14 16:05:17
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Re: BT in trouble, hiring more staff


[re: MrSaffron] [link to this post]
 
Tidy. Cheers I will do that tomorrow.


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Standard User 4M2
(knowledge is power) Tue 20-May-14 16:12:53
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Re: BT in trouble, hiring more staff


[re: pcoventry76] [link to this post]
 
In reply to a post by pcoventry76:
In reply to a post by 4M2:
Sounds like you are "good to go" for vdsl FTTC smile


Sure hope so. I am not going to cancel this one I wish I had not cancelled BT or else I'd be on it now but only for the connection. I AM glad I did for the service I would have got which was mediocre at best.

5 working days and counting smile


Just noticed that BT are doing a self install option, probably not of interest to you since you are probably in the office during the day nor fond of BT?
Standard User Chrysalis
(legend) Tue 20-May-14 16:20:57
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Re: BT in trouble, hiring more staff


[re: Ignitionnet] [link to this post]
 
1600 more staff, the TBB news story made it out to be related to the rollout (tbb shown mercy?), I didnt know about this thread until someone posted in the general broadband section.

I have always said if openreach were to actually fix all faults instead of pretending they dont exist and also do it in a timely manner they would be in trouble, as I imagine their costs would sky rocket, their profits seem to be related to their faults management.

Of course they can still pass of faults as a non fault, but it seems now they been told to stop hanging around on diagnosed faults and hence this recruitment drive, so basically they were undermanned by 1600 engineers and have got away with it for a number of years.

The question is now, where will this cost get passed onto? the shareholders wont eat it, are we to see higher callout fees, higher install charges?

Edited by Chrysalis (Tue 20-May-14 16:23:39)

Standard User 4M2
(knowledge is power) Tue 20-May-14 16:35:42
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Re: BT in trouble, hiring more staff


[re: Chrysalis] [link to this post]
 
Demands on the system are undoubtedly rising: I was just chatting to a Sky TV installer and he was saying that they no longer connect the Sky box to the phone line on most new/upgraded installations but via ethernet to the end user's router (not just those on Sky broadband but to any user's broadband provider.)
Standard User pcoventry76
(knowledge is power) Tue 20-May-14 16:59:15
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Re: BT in trouble, hiring more staff


[re: 4M2] [link to this post]
 
I'm fond of BT's actual service just not the terrible support.

Yes but the FTTC is going into the office. I'd happily give it a go but i'm not going to cancel Plusnet i don't want to wait any more than I already am.
Standard User pcoventry76
(knowledge is power) Tue 20-May-14 17:07:14
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Re: BT in trouble, hiring more staff


[re: 4M2] [link to this post]
 
Just a case of plugging the HH5 in isn't it?
Standard User BatBoy
(legend) Tue 20-May-14 17:20:26
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Re: BT in trouble, hiring more staff


[re: pcoventry76] [link to this post]
 
Plusnet don't issue HH5.


______________________________________________________________________________________False_Authority_Syndrome__________________
Standard User pcoventry76
(knowledge is power) Tue 20-May-14 18:16:09
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Re: BT in trouble, hiring more staff


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
Plusnet don't issue HH5.


Good thing we were on about BT then...
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