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Standard User hypertony
(experienced) Mon 09-Jun-14 11:42:02
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Free BT Youview box - really?


[link to this post]
 
I received a small letter/advert from BT saying that I would be getting a free BT YouView+ box (or something to that wordings).

But it was not clear if I will have to pay for it, or any catches? I know I will have to pay £5 if I want to see the other channels, but I'm not that bothered.

Anyone?

- Tony Sutton
- Check out my Ford Focus ST170 site | View my Car's Dashcam Videos
Administrator MrSaffron
(staff) Mon 09-Jun-14 11:49:16
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Re: Free BT Youview box - really?


[re: hypertony] [link to this post]
 
Some TalkTalk customers have been getting free ones, if the sending of it is totally unsolicited and no conditions like extra contract attached then feel free to enjoy a new box.

Probably they have a large stock, and enough people pay for the extra channels to make it worth while sending them out as a loyalty bonus.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User BatBoy
(legend) Mon 09-Jun-14 12:04:21
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Re: Free BT Youview box - really?


[re: hypertony] [link to this post]
 
Last time BT offered me a free Youview box, they wanted £50 to activate it. When I pointed out that wasn't free, they disagreed.


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Standard User gomezz
(eat-sleep-adslguide) Mon 09-Jun-14 14:14:44
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Re: Free BT Youview box - really?


[re: hypertony] [link to this post]
 
In reply to a post by hypertony:
I know I will have to pay £5 if I want to see the other channels
That is the "catch" then. It is an easy enough deal to understand.

BT Infinity 1 (unlimited)
Standard User hagrid
(member) Mon 09-Jun-14 14:54:23
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Re: Free BT Youview box - really?


[re: gomezz] [link to this post]
 
If you open the leaflet out you can see what your £5 a month gives you plus in the middle what you get free for 6 months and then costs you a further £2 a month and then lastly the free BT sport but look at the small print below the Add BT TV from only £5 a month and it states £35 activation charge applies.

Edited by hagrid (Mon 09-Jun-14 15:00:08)

Standard User stniuk
(experienced) Thu 12-Jun-14 08:54:51
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Re: Free BT Youview box - really?


[re: hagrid] [link to this post]
 
What's in these boxes?
In other words can they be scrapped for parts such as a hard drive or whatever.
Standard User BatBoy
(legend) Thu 12-Jun-14 08:57:54
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Re: Free BT Youview box - really?


[re: stniuk] [link to this post]
 
What's the point? You have to pay £5 per month for that privilege.


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Standard User stniuk
(experienced) Thu 12-Jun-14 09:04:53
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Re: Free BT Youview box - really?


[re: BatBoy] [link to this post]
 
I thought from the original post they were just sending out the boxes on the chance you will subscribe.
You didn't have to sub first.
Standard User BatBoy
(legend) Thu 12-Jun-14 13:47:41
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Re: Free BT Youview box - really?


[re: stniuk] [link to this post]
 
Check out The Legal Stuff at the bottom of this page http://www.productsandservices.bt.com/products/tv/co...

Essential TV: £35 activation for new TV customers. New and existing customers, signing up to BT TV for 12 months, pay £5 a month for BT TV Essential. You'll get a YouView box (unless you're taking Sky Sports with Infinity), but if you stop your service in the first year we will charge you up to £299.



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Standard User jcym
(fountain of knowledge) Thu 12-Jun-14 13:49:09
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Re: Free BT Youview box - really?


[re: stniuk] [link to this post]
 
Technically, as they are unsolicited goods you can just keep them. But, if you want to cover yourself, contact BT and tell them that as they were unsolicited goods if they don't arrange pickup or return postage within 14 days you are going to bin them or consider them a gift as per the law on unsolicited goods.

http://www.adviceguide.org.uk/wales/consumer_w/consu...
Standard User hypertony
(experienced) Thu 12-Jun-14 15:35:33
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Re: Free BT Youview box - really?


[re: BatBoy] [link to this post]
 
So basically, assuming it does arrive, it's useless to me unless I pay?

Or can it still work and show me the free channels without paying the £35 activation fee?

- Tony Sutton
- Check out my Ford Focus ST170 site | View my Car's Dashcam Videos
Standard User gomezz
(eat-sleep-adslguide) Thu 12-Jun-14 23:17:21
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Re: Free BT Youview box - really?


[re: jcym] [link to this post]
 
Technically they are not in this case as they won't be sent out until and unless you agree to the terms and conditiions of the offer.

BT Infinity 1 (unlimited)
Standard User jcym
(fountain of knowledge) Fri 13-Jun-14 04:46:46
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Re: Free BT Youview box - really?


[re: gomezz] [link to this post]
 
According to the OP he got a letter from BT saying they are sending one out and he didn't ask for it. Of course it is possible there is some wording in the T&C that allows them to get away with this, hence my suggestion to play safe and tell them to pick it up or send postage within a stated time period if they want it back. Of course, it is possible the OP didn't fully understand what the letter from BT actually said, no surprise there with the small print I regularly see in so many agreements. For even before I needed glasses when I still had 6/6 vision I still often needed a magnifying glass to read them.
Standard User flippery
(committed) Fri 13-Jun-14 09:42:37
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Re: Free BT Youview box - really?


[re: jcym] [link to this post]
 
I had a similar letter. However, my understanding of it was
You have broadband, why not upgrade to TV £5 per month with £35 for installation. £199 if returned within 12
months. You have to apply to receive.
I know TalkTalk have sent out the basic box to customers, with a letter.
Anyone have a Youview BT box, what is it like does it work OK? Cheap PVR for 1 year subscription.
Administrator MrSaffron
(staff) Fri 13-Jun-14 10:21:45
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Re: Free BT Youview box - really?


[re: flippery] [link to this post]
 
Humax HDR-2000T £169 is what my parents got and I was surprised how much of an upgrade compared to their old box - much faster.

So if after the 12 months you can cancel the £5/month you can get a similar ish spec box for £95. Plus who knows the extra online stuff in the YouView may prove useful.

Alas not had a YouView box to compare, and the TalkTalk one is known to be the slower of the two devices out their.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jcym
(fountain of knowledge) Fri 13-Jun-14 21:22:09
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Re: Free BT Youview box - really?


[re: flippery] [link to this post]
 
That would make more sense but sense is not something I routinely associate with BT smile
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