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Standard User hamgard
(experienced) Thu 12-Jun-14 15:34:00
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Advice please

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I am considering a move to BT Infinity from Zen adsl with which I have been happy. I'm attracted by the current offers from BT with faster speeds and sports channels being the big issues for me. It has been suggested that the unlimited fibre optic package might suit better due to using Sky's On Demand service. My Exchange - Exeter - is enabled so any views on the BT Infinity service and the offers would be most helpful. Thanks


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Standard User jcym
(fountain of knowledge) Thu 12-Jun-14 22:15:34
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Re: Advice please

[re: hamgard] [link to this post]
Infinity 2, when it works, is great, and their actual engineers in my experience are good but in my experience their telephone support at all levels is truly abysmal. Out of some 7 or so ISP I have had over the last 12 years at this address the only worst telephone support than BT I have experienced was Bulldog.
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