Should have been given HH5?

My father-in-law has recently moved house from an FTTC area to ADSL2 only area. He took his home hub 3 with him, the new house has thicker walls and the wifi range isn't as good. Does anyone know if BT would be willing to send out a home hub 5 to see if that's any better?

I'd guess there would be a cost for a new HH5

how about powerline adaptors, or something else?

http://www.shop.bt.com/learnmore/bt-branded-products...


I ended up getting the house wired with ethernet (did it ourselves on the cheap)

Or a wi-fi repeater or several?

If the issue is thickness of walls then a new wireless router will probably have same issue.

HH5 with more antenna can give better coverage as signal has more ways to leave a room, but when its good thick walls that makes little difference.

Thanks for the replies. I think I will look at running some outdoor CAT5e around the house to the opposite corner from the router. I've never really had good luck with powerline adapters.

no connections are outside... I've had success using regular cat 5 cable going out a drilled hole in the wall and down the back of the house, and into cellar through an air brick to a switch, which goes to each room downstairs

(my phone line comes in upstaairs)

Hi

Take advantage of the 14 day distance selling regulations, and give a reputable OEM of powerline adapter another try (if they dont work you can send them back), i persevered with WiFi for far too long whereas the powerline adapters (i have tried three different makes) just work. Not ideal for streaming uncompressed HD, but i get a good 10 MB/s (megabytes) from them in my rewired Victorian house.

Speaking from experience, wiring a house with network cable is no small undertaking.