Well, I just checked the status on the broadband on my parents line and it seems to be active 2 days early, so I did some checks.
Looking at the info it seems that BT has put us on ADSL Max due to we are being capped at 448kbps on our upload speed shown in this image:
Router Speeds after put on BT
As you can see we have synced at 6,080kbps which will give us about 5.229Mbits and 448kbps which will give us about 385.28kbits.
Now we are getting 4.2Mbits where we should be getting at least +5Mbits due to we was getting +6Mbits on that line before we moved to BT and it used to sync at about 7,500 to 7,800kbps where as now its syncing at about 6,080kbps and with a cap at 448kbps where it was 1Mbit before.
However before it was activated we was on ADSL2 + shown in this image:
Router Speeds before BT activated us
BT knew we wanted this connection for uploading as well and was told that's fine and the BT Broadband Unlimited option we picked would be fine for that and there was no mention of "Oh and we will cap your upload speed to 448kbps" if we was aware of this cap then we may of thought to go with another provider.
Granted this was mentioned to the sales team when we originally ordered out BT BB package which for some reason got removed for no reason and we had to do a re-order over the phone where we was told the download speeds of 2.5Mbit to 7Mbit which was fine due to we used to get +6Mbits before so we were expecting the same due to the line hasn't changed, but there was no mention of the upload speed due to I would of questioned it.
I am still not sure why we was put on ADSL Max where we was previously on ADSL2 + and that there was already an ADSL2 + port on there so there was no need to put us on a slower port.
It seems that our contract hasn't started as yet going by what was sent in the email:
"Your contract is for: 12 months starting on 08 Aug 2014"
So is there any way for BT to put us on ADSL2 + without loosing our monthly price and contract length with the download speeds that we was getting before i.e. the +6Mbits and 1Mbit upload I know this line can achieve this due to we was getting more before the change.
Basically we have lost 1.5Mbits down speed and over 512kbits up speed and that is a lot when we are not getting much speed as it is
So now I can no longer do my YouTube uploads, 1Mbits up speeds was bad enough but to be put on 370kbits up would make it impossible to be used to upload stuff.