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Hello
Just been banned without a reason, any idea who I can contact? I don't think they appreciated me pointing out how slow they are to respond to complaints.
I'm not very surprised because if you're not sucking up to BT over there you're not getting helped.
Edited by deleted (Mon 25-Aug-14 21:05:15)
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Forget it, just set up another username.
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It won't let me at the moment but yeah guess that's it then. I'll have to try it tomorrow.
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Register (or login) on our website and you will not see this ad.
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You may have to delete a few cookies - or use Private mode in the browser, or another browser, or VPN 
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Or disconnect/reconnect the PPP session?
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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Sorted now, went for private browsing.
Guess I best tread more carefully going forward then! Clearly questioning BT in anyway is ban worthy
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As is often the case, I suspect it more the way you questioned them that they took exception to.
BT Infinity 1 (unlimited)
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Questioned how they are able to delete posts moments after posting but ignore pleas for help for weeks on end.
I'm guessing that was it, they never said.
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Questioned how they are able to delete posts moments after posting but ignore pleas for help for weeks on end.
I'm guessing that was it, they never said.
Also, try to avoid swearing there (I see you managed to trip the swear filter here).
Oliver.
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I generally avoid swearing. Tripped it here for the mildly rude name for the bottom.
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Questioning moderation decisions in public is never a good move.
BT Infinity 1 (unlimited)
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Post deleted by brandscill
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Clearly questioning BT in anyway is ban worthy
There are plenty of people questioning BT on the forum and not getting banned.
I do think that they should give a warning (and delete the post) for most things they consider transgressions; and only ban instantly for repeated or serious offences, and even then tell you what the offence was.
--
BT Infinity 2, thinking of moving to PlusNet
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That's the thing I wasn't given any reason, just banned.
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If the mods banned you, they generally send you a PM, If you were banned by one of the Gurus, they don't.
When you attempt to log on, the ban reason is usually displayed. So I've heard, anyway.
If you really want to know, fill in the form - http://bt.custhelp.com/app/contact_email/c/4950
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I've just got my MAC code and left so I'll leave it now.
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