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Hi
I wonder if anyone can help me.
I am moving from Sky Fibre to BT Infinity 2 and my activation date is today (10 November). I have had Sky Fibre for quite a while and my installation involved an engineer fitting a separate openreach box next to my master socket. I also have a Sky router. So at the moment, the openreach box plugs into my master socket and the sky router plugs into the openreach box.
Am I correct in thinking that the BT homehub 5 does the job of 'both' boxes? ie. Do I just connect the Bt homehub direct to my master socket and ignore the openreach box on the wall? This is what I think I do but I am not sure?
Thank you for any advice/help.
James
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Yes, just unplug the cable from the existing Openreach modem amd plug into the new HH5.
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M H C
taurus excreta cerebrum vincit
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Alternatively you can replace just the sky router with the Homehub 5 and plug it into the Openreach modem using the red WAN socket.
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Register (or login) on our website and you will not see this ad.
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Thank you both for the advice.
If I connect the bt homehub directly to the master socket and ignore the openreach box, which connection do I use on the homehub?
Lastly, should it matter which way I connect in terms of speed? Is one way better than the other? My gut instinct is to connect the bt homehub directly.
Thanks again.
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The DSL socket (grey I believe)
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Thanks again for your help.
I am all installed now and it seems to be working well.
My download speed is currently about 52Mbps despite the homehub connecting at about 78Mbps. However, this speed may increase over the first few days I guess. Also, the slow speed could be due to my powerline adapters or ageing computer I guess.
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Try not to test your speed over a wireless connection. Also if you have a long Ethernet cable from your computer to the hub expect a small reduction of your speeds. My hub sync speeds are 79600/19999 and I can test 75down and 18,5 up. Also I couldn't get my Ethernet cable to fit the dsl socket on the back of the hub and I just crimped some rj11 crimps on one pair of wires from the Ethernet cable.
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Likely to be homeplug limit unless you have the latest fastest plugs
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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But odd if it was ok on Sky fibre...
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If the HomeHub is connecting at 78Mbps it isn't going to get any faster. The speed loss is between you and it.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.4/14.5Mbps @ 600m. - IPv4 BQM IPv6 BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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Almost certainly a 40/10 connection on Sky.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.4/14.5Mbps @ 600m. - IPv4 BQM IPv6 BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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