I have my infinity 1 install today, moving from Sky.
Sky LLU went off around 8am maybe earlier. It's been 2-3hours since I lost connection and my bt home hub is still showing an orange light and flashing red b symbol.
It hasn't shown any connection details when I logged into the hub and did check connectivity and it just says disconnected.
Is this normal, should I wait longer or call them?
It's Friday so I don't want the Internet to be down all weekend if they can't get someone back out till next week. It said wait 30min after loosing connection on your old BB in the info I read.