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Standard User jorkila
(experienced) Sat 07-Feb-15 10:14:55
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Re: BT Infinity 2


[re: jorkila] [link to this post]
 
Now do I believe them or are they fobbing me off like last time when they said that they had reset the DLM?
Standard User jorkila
(experienced) Sat 07-Feb-15 10:25:01
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Re: BT Infinity 2


[re: jorkila] [link to this post]
 
Kishalay Banerjee : OK the earliest slot I can get for you is for the 10th is 9:30 to 11:30

I won't be holding my breath!!
Standard User BatBoy
(legend) Sat 07-Feb-15 10:27:06
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Re: BT Infinity 2


[re: jorkila] [link to this post]
 
DLM will raise the profile when it sees the line is stable for a few weeks.


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Standard User BatBoy
(legend) Sat 07-Feb-15 10:27:52
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Re: BT Infinity 2


[re: jorkila] [link to this post]
 
In reply to a post by jorkila:
Kishalay Banerjee : OK the earliest slot I can get for you is for the 10th is 9:30 to 11:30

I won't be holding my breath!!
Is that an engineer visit?


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Standard User jorkila
(experienced) Sat 07-Feb-15 10:28:54
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Re: BT Infinity 2


[re: BatBoy] [link to this post]
 
No a call from tier 2 to tell me the outcome, whatever that means!!
Standard User jorkila
(experienced) Sat 07-Feb-15 10:35:28
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Re: BT Infinity 2


[re: BatBoy] [link to this post]
 
Will a dsl filter have a detrimental effect on my connection as apposed to a filtered face plate or they pretty much the same thing?
Administrator MrSaffron
(staff) Sat 07-Feb-15 11:27:57
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Re: BT Infinity 2


[re: jorkila] [link to this post]
 
Depends on whether the DSL filter has a faulty component, i.e. it is one of those things that you should try swapping out.

A filter with no extension wiring should be no problem.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Sat 07-Feb-15 11:29:28
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Re: BT Infinity 2


[re: jorkila] [link to this post]
 
Probably nothing.

DLM is in the control of Openreach and usually only gets manually reset after an engineer visit.

The Openreach DLM does relent if a line improves, just takes a few weeks. Getting a manual reset might help for a while, but likely since the DLM is running the same algorithm that unless a line has improved it will seek down to the same sorts of speeds.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jorkila
(experienced) Sat 07-Feb-15 16:04:36
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Re: BT Infinity 2


[re: MrSaffron] [link to this post]
 
No extensions and just the one socket, the only reason it would have been seen as a fault would be because I had a faulty fridge freezer which caused the electric to trip half a dozen times or more in one day so fingers crossed it should sort itself out, just have to give it longer I guess!!
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