Openzone

Hi All,

I have recently joined BT (from Virgin) and once I had placed my order with BT I was immediately able to log on the openzone using my BT details. However, since the Infinity broadband has been connected to BT I am finding it harder and harder to log into the hotspots. It says connected to Internet and I enter my login details but it always seems to fail to log me in. But after about 100 attempts it will let me log in so this confirms that my details are correct. Any ideas anyone?

Tried the bt wifi app?

I am trying to connect with a laptop and I think the app only works on Android phones and tablets etc?

In reply to a post by aliens:

I am trying to connect with a laptop and I think the app only works on Android phones and tablets etc?

There's a Windows 8.1 version on Microsoft's Store, this its free it seems.
http://apps.microsoft.com/windows/en-gb/app/bt-wi-fi...

Paul

If you are in a cluster of Openzone hotspots all of similar strength it seems to randomly pick one to connect to. If for some reason that hotspot is not allowing logins (signal strength not quite strong enough / already running at capacity / ?) then next time you try it could connect to another which does let you log in. It is a failing of the system that they all called the same [censored] thing. Adding some uniquifier to the SSID would be a big help.

Never had a problem when using my BT email username and password as login.

Edited by flippery (Sat 07-Feb-15 23:50:38)

I use it with my laptop and 'phone - never a problem, either roaming in te street, at airports or even here at home/work.

Great, my registered email address with BT is a gmail one. Do you use a bt email address

Wow, many thanks, I will try that later today and post my results!

You need to use your primary account email address - [email protected]

I read thi looted onto one hot spot, replied on another and submitted on a third