I got BT Infinity 2 installed at the end of January, and the initial sync speed was very good indeed - about 79Mbps down and 19.5Mbps up. I have noticed though that the modem (supplied HH5) seems to be reconnecting every few days - I noticed the other day that my sync speed had dropped to 74Mbps down, and today it's dropped to around 61Mbps. The HH log shows this information:
07:00:48, 18 Feb. (1303716.030000) PPPoE is up -? Down Rate=61926000Kbps, Up Rate=19999000Kbps; SNR Margin Down=6.4dB, Up=15.4dB
06:59:19, 18 Feb. (1303627.290000) PTM over DSL is down after 3691 minutes uptime
06:59:19, 18 Feb. (1303627.280000) PPPoE is down after 3691 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -? Down)]
06:59:14, 18 Feb. (1303622.190000) PPP LCP Send Termination Request [User request]
17:27:30, 15 Feb. (1082121.240000) PPPoE is up -? Down Rate=74670000Kbps, Up Rate=19999000Kbps; SNR Margin Down=4.4dB, Up=14.6dB
17:27:18, 15 Feb. (1082109.700000) PPPoE is down after 444 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -? Down)]
17:27:13, 15 Feb. (1082104.590000) PPP LCP Send Termination Request [User request]
10:02:56, 15 Feb. (1055447.670000) PPPoE is up -? Down Rate=74670000Kbps, Up Rate=19999000Kbps; SNR Margin Down=4.4dB, Up=14.7dB
10:02:45, 15 Feb. (1055436.170000) PPPoE is down after 4883 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -? Down)]
10:02:39, 15 Feb. (1055431.040000) PPP LCP Send Termination Request [User request]
00:38:36, 12 Feb. (762392.100000) PPPoE is up -? Down Rate=74670000Kbps, Up Rate=19999000Kbps; SNR Margin Down=7.0dB, Up=16.9dB
00:33:08, 12 Feb. (762064.620000) PTM over DSL is down after 12699 minutes uptime
00:33:08, 12 Feb. (762064.610000) PPPoE is down after 12698 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -? Down)]
05:53:54, 03 Feb. ( 164.500000) PPPoE is up -? Down Rate=79995000Kbps, Up Rate=19999000Kbps; SNR Margin Down=7.7dB, Up=23.0dB
It looks like there has only been one actual reboot of my modem, due to a firmware update:
05:52:15, 03 Feb. ( 65.820000) System up, firmware version: 4.7.5.1.83.8.204 (Type A)
05:51:55, 03 Feb. ( 45.260000) System start TR069
10:28:04, 26 Jan. ( 11.850000) Booting firmware 4.7.5.1.83.8.173.1.6 (Type A)
My main question is why is the speed dropping? Is this possibly related to the dreaded crosstalk? The BT checker for my phone number shows 80 - 74Mbps down for "clean", and 80 - 61.9Mbps for "impacted" (and my down rate appears to be pretty much exactly 61.9Mbps now!).
I'm guessing it's not normal for it to be reconnecting every few days either - I'm not sure how often it reconnected before the reboot though as the WAN log runs out then, but the speed at least stayed constant then.
Just a bit miffed to have lost nearly 20Mbps of my speed in the space of three weeks - am I likely to get it back?
Thanks,