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Storm_Force
(regular) Sun 17-May-15 21:49:57

Speed issues

[link to this post]

For the past day or so I have been having slow connection eg web pages taking a while to load etc.

BT speedtester:
6.27mbps down
0.34 mbps up

However the speed tester reports a much different story here:
http://www.thinkbroadband.com/speedtest/button/14318...

Router status:

7680 kps down
448 kps up

Any ideas what wrongs?

MrSaffron
(staff) Mon 18-May-15 09:35:55

Re: Speed issues

[re: Storm_Force] [link to this post]

Our test is on the Internet proper, the BT Wholesale one can bypass some of this and thus not show the full effects of contention/congestion on maybe some Internet facing BT links

Andrew Ferguson, [email protected]
www.thinkbroadband.com
Personal website including useful broadband snippets and maps

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.

Alnath
(fountain of knowledge) Mon 18-May-15 09:56:33

Re: Speed issues

[re: MrSaffron] [link to this post]

indeed, when i ordered my HH5 when they came out for some bizarre reason i ended up on infinity 2 with an infinity 1 profile.

Every single speedtest on the planet showed my speeds at 40/10 where as the BT Wholesale one was happily bezzing along at 80/20 so BT wouldn't believe a word i was saying. When an engineer finally came out he said all the other speedtests were wrong lol

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