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Standard User Timalay
(experienced) Sat 30-May-15 10:53:17
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Re: Modem stopped working - Will I be charged for a BT callo


[re: MHC] [link to this post]
 
In reply to a post by MHC:
Why not call BT and tell them what you have done and ask they if they will send you a modem rather than a visit?


I thought as a rule of thumb, BT don't send out the Openreach modem. It was only the Openreach engineers that carried them.

OP, why not call BT and ask them to send you Home Hub 5. Then that would cut out the need for two boxes.
Standard User unknown101
(newbie) Sat 30-May-15 11:24:52
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Re: Modem stopped working - Will I be charged for a BT callo


[re: andysm] [link to this post]
 
You should probably use the new PSU with the new modem as the old and the newer versions have different amperage.
Standard User RobertoS
(elder) Sat 30-May-15 12:12:28
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Re: Modem stopped working - Will I be charged for a BT callo


[re: unknown101] [link to this post]
 
I wold also use the new modem, but just to make sure it is working OK. The amperage difference is fine as the white (new) plug can supply a higher amperage than the original black one. The other way round and you would have been right.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 60000/16961kbps @ 600m. - IPv4BQM IPv6BQM


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Standard User gomezz
(eat-sleep-adslguide) Sat 30-May-15 18:11:24
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Re: Modem stopped working - Will I be charged for a BT callo


[re: RobertoS] [link to this post]
 
True. In a similar vein I have arranged to have all my 2A USB chargers to hand for normal charging and relegated the lower (eg 1A or so) chargers to bedside where they can take their own sweet time when charging up my various devices overnight.

BT Infinity 1 (unlimited)
Standard User BuckleZ
(fountain of knowledge) Tue 02-Jun-15 17:22:38
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Re: Modem stopped working - Will I be charged for a BT callo


[re: andysm] [link to this post]
 
My first modem died and got it replaced free, however they did replace a huewei modem with an ECI... i wasn't home at the time.

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